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MFC-J6720DW

Professional Series Inkjet with Full 11"x17" Capability and Dual Paper Trays

Estimated Street Price: $249.99*




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Overall Rating: (3.9 out of 5)
Read all 21 Reviews | Write a review
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Product Reviews

16 of 21 people would recommend this product.

Overall Rating: 5 out of 5
Very solid design, 11x17 that is affordable
June 3, 2014
By Donzer33 from Los Angeles CA
I bought this to get a combination of the occasional color printing needed in the business (I also have a Brother laser MFD for monochrome printing) - and to get 11 x 17 scanning and printing capability for drawings, floor plans, etc.

It is an excellent printer/scanner-copier/fax machine.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned More than 5
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Overall Rating: 2 out of 5
Terrible Setup, fine printer
May 27, 2014
By Maximillian
After receiving the printer I did the initial setup, during which the print quality check failed. This required me to perform a head cleaning, everything seemed fine except the color inks were still not printing all the boxes on the page. Before I wasted more ink I checked the FAQ which advised to perform the check up to 5 times before contacting customer service.

After the 4th test my printer is now out of ink and still didn't pass the quality test (it had improved though). After contacting customer service, I was less than pleased that I'd used up all the included ink and hadn't even been able to use the printer. However all customer service did was send me information on other methods of cleaning the heads, all of which require me to replace my ink. Now I have to spend another $50 on ink, hoping it will work correctly.

Everything otherwise seemed to be working fine thus far and I'm sure it will print fine. However, don't expect the initial ink to last, not even past setup if you have to clean your heads.
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Overall Rating: 4 out of 5
Brother MFC-J6720DW , A happy user.
May 23, 2014
By Handyman1665 from Westlake, Ohio
I purchased this printer because of the ability to print & scan 11X17 inch size and the multi ink cartrige system. I don't have a land line so did not set up for faxing. The OEM ink is reasonably priced and you only replace the color required rather than a tri-color cartrige. Although the printer startup time is a little slow the output is quite fast. Very easy to set up with three options, wired, wireless and USB. I chose USB since wireless in my home has proven to be somewhat slow when printing. I think this is due to my printer not located very close to the wireless router. This printer is on a network being used by 5 computers and the "ADD A PRINTER" worked flawlessly.
I like the dual trays for handling different paper sizes but would have liked a cleaner operating system. The printer works quietly without a hitch however when using the 11X17 size the lower tray projects in front of the printer and it is suggested that you pull out the upper tray to catch the prints. A bit cumbersome but livable.
Also, the front print delivery receiver is quite small and does not support the full printed page. Fix these two and I would rate it Five Stars. Copying documents is fairly quick but I have not tried using the document feeder. If printing on heavy card stock you can use the rear sheet feeder but the printer needes to be moved away from the wall. Again for my use this is not enough of a quirk to make me look for another printer. My old printer was an HP 1220c 11X17 that I used for about 5 years. It was a printer only. For the money, I liked the multiple features offered on the Brother and for the few weeks I have used it I am very pleased with the build quality and the performance. Hope this helps!
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 1
2 of 2 found this review helpful.
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Overall Rating: 1 out of 5
Worst Printer Ever
May 20, 2014
By susan4495 from California
This is the worst printer I have ever had the misfortune to use and I have been with my present firm for 28 yrs. I sincerely hope my firm discontinues using them.
Use Home Office (Business Use)
0 of 1 found this review helpful.
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