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MFC-J6910dw

Professional Series Inkjet with Full 11"x17" and Duplex Capabilities




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Overall Rating: (4.0 out of 5)
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Product Reviews

50 of 62 people would recommend this product.

Overall Rating: 1 out of 5
Horrible software experience
November 13, 2012
By captaindi from Seattle, Washington
All was well until I installed Windows 8. Now I do not have a scanner. In order to get back to where I was before Windows 8 I have had to reconfigure one of my computers with Windows 7.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 5
1 of 3 found this review helpful.
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Overall Rating: 5 out of 5
Recommended
October 15, 2012
By AtomicAl from South Florida
Brother:
This is my review of Brother Multifunction printer-scanner-copier MFC-J6910DW
Hardware: Very good
Color touchscreen: Excellent
Programming of touchscreen: Excellent
This printer-scanner-copier comes with 2 sets of software. The first is perfectly good scanner software from Brother.
The second is included at no charge Paper Port SE from Nuance. Nuance does not sell the SE version. To get it you must buy a Brother product. Included in the Nuance package is:
Nuance Paper Port SE
Nuance PDF Viewer Plus, and
Nuance Image Viewer
I rate this product ***** stars out of 5
NOTE TO BROTHER PROGRAMMERS: The printing preferences could be improved. When a user changes the kind of paper he is printing it is necessary to enter the Paper Size twice, on the Basic Screen and on the Advanced Screen. I am sure you can simplify and improve this so information is entered 1 time in 1 place. Less chance for error.
NOTE TO NUANCE: There is no way to register this product. When I tried your website asks for the Nuance serial number. There is no serial number for Paper Port SE. I rate the Nuance software ****** (6) stars out of 5.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
2 of 2 found this review helpful.
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Overall Rating: 4 out of 5
Decent Printer for Decent Price
March 16, 2012
By MomsCrew
I Purchased this printer to do ledger 2-sided documents in booklet/program format, as well as large photos and poster images. I Like that it will print 11x17 double-sided. A+ for the dual paper trays, each holding 250 sheets. I Had to learn by frustration that it will not copy 2-sided 11x17, only copy up to 8x14 2-sided, and that's great, too. The color print quality could be more vibrant/true color, e.g. blue appears purple, red, well it's not red, and so on. Though I have not tried it yet, Brother support suggested to me to use Brother quality paper, and that sounds reasonable being all printer manufactuers suggest using their products and accessories. Overall, I like the printer for the price. It's affordable and produces a great finish when printing text only documents with no color photos/images, and I LOVE the fact that it will print 2-sided in ledger format!
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
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Overall Rating: 2 out of 5
Not a good all around printer
March 12, 2012
By Imaginate2468 from Durango, CO
This printer is very good at scanning. I like that you can save the scan to a folder as a pdf with a specific name. I also like that you can scan standard size paper portrait or landscape.

I, however, use this as my main printer as an Admin. These are the issues I've found:
- Large print jobs: Originals have fallen on the floor and the printed pages get out of order because the printed page won't necessarily land on top of the previous page. This is what drives me crazy the most about this printer.

- Depending on the software, documents are printed in reverse order.

- If any of the ink cartridges is below half, I get a balloon message throughout the day, even if I'm not printing.

- The printer default is FAX. So when I need to make a copy, I have to hit COPY several times to get to the copy mode. Otherwise it wants to fax my document.

- There is a beep when it is out of paper or jammed, but I also get a beep for other functions that I do not need to be alerted about.

- The back manual tray, only accommodates 1 page and doesn't like labels.

- The color print quality is poor and sometimes is not even close to what I see on the monitor.

- The printer may hold 500 sheets but if you put that many in, it will jam.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 1
10 of 10 found this review helpful.
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