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MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




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Overall Rating: (3.9 out of 5)
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Product Reviews

45 of 61 people would recommend this product.

Overall Rating: 4 out of 5
Good with one exception
October 26, 2014
By BarryS from Charleston, SC
I got this printer to replace a MFC J6710DW that was still going strong. I got the new one because I like the appearance better, and the smaller footprint. The MFC J6920DW works every well for all aspects, with one exception. The manual feed for envelopes, photo paper, etc., does not grasp the paper well at all. It takes two or three tries to get the machine to feed the paper every time. My old one did not have this issue at all. But, aside from this, the appearance, speed, footprint, print quality are all as advertised and much appreciated.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned More than 5
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Overall Rating: 1 out of 5
Don't buy it!
October 23, 2014
By whyz101 from north carolina
I am totally unhappy with this printer. I have not liked one thing about it. I figured I'd get used to it or figure it out, but to me it truly is not worth the money! Very dissatisfied. I typically like Brother products, but this one I wish I could return.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 3
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Overall Rating: 3 out of 5
It's okay but could use some work
October 3, 2014
By DesignerUser from Arlington VA
I bought this to replace an HP 7610 printer that I could not get to work with my new Microsoft Surface Pro 3. I was really happy when I set it up with no issues in just a few minutes -- a big change from the weeks of trouble the HP had given me. I was also happy with the ADF feature this printer has -- very nice. However, please note that if you use a yellow, pink or orange highlighter for your work, those colors will not be picked up when you scan or copy a document. The blue and green highlighters can be seen but they're much lighter than your original. And a purple highlighter can hardly be seen at all. If you plan to use this machine strictly for black and white printing and scanning, then I recommend it.

I bought two of these, one for my office and one to have at home. If only the scanning/color issues were resolved, I would give this 5 stars.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 1
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Upgrade to MFC
September 17, 2014
By pjrobbins from Arcade, NY
I purchased this machine to replace an HP that had given me troubles its entire life. I am please with the print quality and will likely only print a few pictures, so photo quality is not critical. It was easy but time consuming to set up on each computer in network. I like that the ink is rated for 600 pages, much more than previous printer. There is a noticeable time lag when sending documents to the printer and I am not sure if this is a printer problem or part of the wireless connectivity.
I use this for a home office and personal use. I would like to see more options for scanning program.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 4
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