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MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




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Overall Rating: (3.7 out of 5)
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Product Reviews

70 of 97 people would recommend this product.

Overall Rating: 1 out of 5
No Luck with this One
February 23, 2015
By Anonymous from Houston, TX
Got one print job out of this printer before it died. I think it linked to my network once to do one print job. Turned it off to reboot it and it won't turn back on. I want my money back.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
1 of 1 found this review helpful.
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Overall Rating: 3 out of 5
Hits and Misses
February 10, 2015
By bealss from Finger Lakes NY
I have had several Brother printers which have been great, but this particular product has been more problematic. The first issue was with a bad print head. In the first couple of weeks I had the machine the magenta printer suddenly simply quit. Tech support had me go through a special cleaning cycle to no avail. But the issue I had was the fact that Brother twice shipped me replacement ink sets (because you use a LOT of ink to do those cleanings) and probably would have sent a third set if I didn't protest that it ought to be quite clear after a dozen cleanings that doing more would not fix the problem. At that point it was decided to replace the printer. That process went smoothly and the new printer is fine. I'm also a little put out that there doesn't seem to be a way to improve print quality. Colors look weak overall and nothing in my settings will seem to improve that. Lastly, this machine WILL NOT DUPLEX with the Mac driver at 8.5 x 14 legal size settings. This is an issue with the driver, not the machine. It will duplex legal size from a PC without any issue. It duplexes all letter and ledger sizes with no problem. It seems as though this would be a simple fix, but Brother says the problem is with the CUPS driver, which they do not have any control of. I say that's nonsense. Surely Brother has enough programmers to write a Mac driver for their machines. Saying it is someone else's problem is not a good answer. There must be hundreds of Mac users who cannot duplex legal size paper and that seems inexcusable.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned More than 5
4 of 6 found this review helpful.
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Overall Rating: 2 out of 5
Printing 11 x 17
February 8, 2015
By Michaelt
The MFC-J6920DW does not print full image on 11 x 17 size sheet, due to Brothers printer and Adobe reader are not compatible. I had to use Paper Port SE in order to print full image in 11 x 17 sheet. Brothers needs to get this fix.
1 of 1 found this review helpful.
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Overall Rating: 5 out of 5
One of the Products by one of the Best Compines
February 3, 2015
By Anonymous from Houston Texas
I have 4 Brothers sewing machines and I have 2 Brother Copiers. I have enjoyed all of them. I have no problem with this new MFC-J6920DW it is across the room from me and it very quite when it runs prints nice and clear. I will keep going back to brothers they dont disappoint in any way.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned More than 5
3 of 3 found this review helpful.
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*Street pricing may vary
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