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MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




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Overall Rating: (3.9 out of 5)
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Product Reviews

45 of 61 people would recommend this product.

Overall Rating: 5 out of 5
Hasn't let me down
April 4, 2014
By FloridianSparky from Wesley Chapel, FL
Its great to be able to wirelessly print, scan up to 11" x 17" docuements. The reliability and ease of use has us hooked on Brother products.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 3
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Overall Rating: 4 out of 5
Works as needed, instructions unclear
March 29, 2014
By Plankwing from Portland, Oregon
Previously had Brother MFC-6490CW. Primary reason for getting it was to scan objects larger than letter-size. Worked perfectly until Win8.1 when scanner interface would not work. Friend wanted it, sold it to him and bought this. Installed software, tried four times in two days to get wireless LAN to see it, no success. Uninstalled everything, then connected printer and found LAN, then installed software. After that, success. 90% of use is for scanning, 10% for printing. No fax connection so don't use that feature. Never used copying feature. Scanning is half-again as fast as the MFC-6490W, plus this scans full 11x17 with no 1/8th inch "cutoff" at edges. Three stars for the instructions which need to be clear that the device must find and connect to the LAN (wired or wireless) first before installing the software. Five stars for the device features and performance once connected.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned More than 5
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Overall Rating: 1 out of 5
Disappointed
March 28, 2014
By CindyG555 from Chicago, IL
Bought the J6920DW to replace a 6490CW that was starting to malfunction. The new one seems to use more cheap plastic in its overall design, it seems flimsier than the 6490.

I need the 11x17 capability for both printing and scanning, the automatic feeder, and the dual paper trays so I can keep one loaded with letter size paper and one with ledger size. This machine can do all that, but has some flaws. It's touted as a "space saver" because the paper trays load horizontally; the problem is that once you want to actually use it, the space saving feature doesn't matter. You have to pull out a flimsy, narrow plastic extension from the upper paper tray to catch the print output. You also have to adjust the paper trays in a way that makes them extend out another 6-1/2 inches. In my case, the lower tray holds the ledger size paper (so it sticks out all the time), and the upper tray holds letter size paper horizontally; the upper tray must be extended so as to catch the ledger size output pages to keep them from spilling onto the floor.

Then there's the print quality, which is only fair (B&W is a little "muddy," and color printing is poor); plus on the ledger size paper, there are waves and jumps in the print near the edges of the paper. The first time I saw them, I actually checked the file to see if there was a problem there with the typeface, but no, it was just the bad printer quality.

Plus, it's the noisiest machine I've ever used, annoyingly so.

I'm about to pack it up and return it. I would rather pay a little bit more and have better quality than hit the lower price point and have the cheap, noisy, machine with mediocre print quality.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 4
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Overall Rating: 4 out of 5
Smart Purchase
March 21, 2014
By Sallygal from Alabama
Well pleased with my purchase of this printer. So far, so good. I feel that I have made the
right choice and this printer will help me to produce quality copies for all my needs. Not sure about the Creative Features yet, but will try these soon. I like to print my own Greeting Cards and hopefully this printer will produce a product that I will be proud of. I presently use a Kodak 5300 for this project and am pleased with the cards from that Printer. Hope the Brother does as well.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
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