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MFC-J825DW

Inkjet All-in-One with 3.3" Web Connected TouchScreen Design Interface for the Small or Home Office




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Overall Rating: (4.1 out of 5)
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Product Reviews

177 of 226 people would recommend this product.

Overall Rating: 5 out of 5
Excellent purchase
February 3, 2013
By Brillodog from Chicago suburbs
Replaced the MFC290 with this mainly because of the LED screen and menu system. Fax transmission proved excellent. Print speed is good. Wish this unit could accomodate 11 x 14 paper and also wish ink was less expensive, but all inkjets use cartridges that are equally high priced.
Overall, very pleased with this unit.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned More than 5
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Overall Rating: 5 out of 5
Impressive
January 26, 2013
By MickeyG from Los Angeles
I have owned many printers (as most of you have) and this is BY FAR, the nicest, great design and thought went into this gem. I love that it has the large touch screen interface, can print onto CD-DVD discs, has a built in 4X6 paper tray just above the same 8 by 11 paper tray below. I like the software included, the DCRom which expands on the functionality and options that this printer offers, as well as the software for making cards and other creative ideas. It is a wonderful experience, not diffucult to set up if folks simply read the directions in advance. The step by step instructions are done well and make the experience equally important when having the proper know-how to use the printer properly. This is the BEST printer I have had to date . A great choice ! Impressive !
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 5
3 of 3 found this review helpful.
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Overall Rating: 4 out of 5
Good purchase
January 18, 2013
By Anonymous from Troy, IL
I bought this printer to replace two printers from other manufacturers with similar features and specifications. On one the print labels directly to CD/DVC feature did not work correctly and on the other the duplexer quit working after less than a year. I had a Brother monochrome laser that had worked flawlessly for about five years, so I decided to try the Brother inkjet with all the same features. I have been very satisfied. Everything works as advertised - installation was easy and I was printing within a few minutes of taking it out of the box. The only possible negative is that it is slow to begin printing when using my laptops from elsewhere in the house. Very good printer.
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 2
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Overall Rating: 3 out of 5
Many features but sloppy
January 15, 2013
By Newstech from Baltimore, MD
When I first set up the machine two weeks ago I was ready to give it five stars. But since then I've discovered various problems.

On the good side:
--Print quality on letter-sized paper is good and fast. Photos are not quite as nice as my previous Canon.
--Front panel scanning and copying is a joy.
--Bundled PaperPort software, while not full-featured, is quite powerful. OCR works well.
--Airprint (firmware update needed) works like a champ from my iPad.
--Dual-sided printing seems to work well.
--Triple interface (USB, wifi, Ethernet) is a plus for a printer in this range.

On the other hand:
--Envelope printing is horrible. I just discovered this, and had I known about the problem I'd consider it a dealbreaker. Biggest issue is that left and right printable margins are set to .87 inches (even though regular paper prints fine with a quarter-inch margin). Result is a goofy, unprofessional placement of the return address and attention line. And Microsoft Word envelope templates, for example, all fail. Also, most of the No. 10 envelopes I've tried have smeared ink around the return address. All of this is unacceptable for business use. (The fact that this limit was mentioned nowhere in Brother's specifications or manuals angers me.)
--Document feeding is erratic. When I've scanned text documents using the feeder I have been getting a visual "smear" in the top line or two. Also, it often doesn't pull the page in straight, leading to the text being at an angle, which interferes with OCR.
--Paper loading is flaky. There's no firm stop to the leading edge of the paper. Instead, it can slide right up and over the end of the tray.
--The remote setup function of the Control Center stopped working and when I went to reinstall all the driver software on Brother's advice the install kept failing. Took me an hour and a half before I discovered I had to remove the administrative software manually first.

If you're not likely to print envelopes this might be OK for you. Otherwise, look elsewhere.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 1
4 of 4 found this review helpful.
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