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MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




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Product Reviews

256 of 315 people would recommend this product.

Overall Rating: 3 out of 5
A Fair Deal
May 13, 2015
By tweetie from Boston
I like this machine but I can't not print on photo or thick paper. It has no force to carry the letter size card stock upward. It is not really good for the cover or photo printing. I only recommend for regular photocopy paper printing.
Expertise Hobbyist/Enthusiast
Use Home (Personal Use)
Brother products owned 4
2 of 3 found this review helpful.
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Overall Rating: 3 out of 5
2-sided issue
May 12, 2015
By benl from Gaffney, SC
When I send 2-sided printing to the machine from my computer, it is processed properly. But when I try to do it initially on the machine, it jams every time when doing 2-sided to 2-sided copying. Machine does great color printing onto photo paper, but nothing to brag about on regular paper. Regular black copying and speed are good. Finding a non-OEM ink cartridge that the machine will accept can be a problem. Making enlarged or reduced copies at a non-standard % is unnecessarily complicated. When the fax line is connected to my phone outlet, it prevents my phone answering system from working.
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 2
1 of 2 found this review helpful.
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Overall Rating: 2 out of 5
Disappointed
May 11, 2015
By LongTimeHPUser from Midwest
I am VERY disappointed. The print quality is awful. I've been a lifetime HP user and NEVER had print quality issues like this. It's more brown than black and is not crisp or clear. After reading up a bit I find that it's because Brother wants you to have to use their paper. Nowhere in any of my research prior to purchasing this printer did that little tidbit come up. If it had, I would not have made this buy! PLUS, nowhere in the area carries the Brother/Innobella brand of paper so I would have to order it. I much prefer to purchase my supplies locally! This was my first switch away from Hewlett Packard and even with all my research - I definitely made the WRONG decision!
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 1
1 of 2 found this review helpful.
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Overall Rating: 1 out of 5
Horrible--3 replacements--all covered with ink
May 10, 2015
By Reviewer101 from Tampa FL
My new Brother didn't work, so I notified Brother. On 3 different occasions, Brother sent a used replacement, and each time the used replacement was covered with ink. I had to send back the three broken used machines, plus spend an enormous amount of time trying to explain to the rep each time what had happened. After sending back the third used replacement, I finally gave up and purchased a different brand.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 2
2 of 5 found this review helpful.
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