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MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




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Overall Rating: (4.3 out of 5)
Read all 113 Reviews | Write a review
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Product Reviews

98 of 113 people would recommend this product.

Overall Rating: 4 out of 5
Good printer + good customer service
November 5, 2013
By NotReallyGeeky from Fort Lauderdale FL
Bought the earlier cousin of the 870 (the 835) to replace an HP machine purchased a month earlier which had malfunctioned and for which HP rendered horrible customer service.

At first, I thought loading the paper tray was a pain. It is slightly more troublesome than the HP machines but is easy after you get used to it. And the fact that you can keep photo paper and letter sized paper loaded at the same time is a plus.

I've had the 835 for 10 months with only 1 malfunction, which was easily resolved by Brother's excellent customer service. It is a real pleasure to deal with Brother CS -- most times I get someone in the US and even if it's a foreign rep they are understandable and very helpful. Plus, they don't make me jump thru hoops to establish that the machine is under warranty.

I love the scanning software (Brother Control Center 4) which is easy to use to scan to my computer or a print output. I can also email it directly (not as good an idea as making a file first). The fax worked perfectly for send/receive from day 1 and I can fax from the machine or my computer.

Photo prints are great. Ink usage is very low versus prior HP printers. I'm a convinced convert to Brother.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
5 of 5 found this review helpful.
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Overall Rating: 4 out of 5
Very impressed
November 4, 2013
By Zkissed1 from Chicago, IL
While I know it is not a really expensive printer, it is perfect for me. Thanks Amazon reviewers for answering my ink questions. This little printer is amazing. I was worried about the display being on the front, thinking I would always need to be ducking up and down, but surprise! It tilts up in several positions. My 5 year old niece, Emma, could do the set up. Once it is set up, get ready to print and it just starts by itself, without touching it. Wi-Fi works seamlessly. You can print to printable disks, which would be a terrific gift for friends and family. (Think photos on the front of cd's, dvd's, instead of labels). My daughter and her wife (yes) had purchased a Brother printer, over a year ago, off Amazon.com, that I was very impressed with over, and so...... And that little printer is still going strong.
Of course it will print labels, You need to download the FREE template to your computer for that purpose and there are many. Go to Avery.com
Expertise Casual User
Use Home (Personal Use)
Brother products owned 1
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Overall Rating: 4 out of 5
SFSG
November 3, 2013
By BillD from 98112
Have had for 1 week. Had modest difficulty when CD software would not work. Downloaded correct software.

SO FAR, SO GOOD

RECOMMEND MORE EXPENSIVE PRINTERS AND CHEAPER INK!!
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 3
0 of 1 found this review helpful.
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Overall Rating: 5 out of 5
Our 1st Brother's AIO Printer
November 2, 2013
By JayM from Goodyear, AZ
We highly recommend this AIO printer. This is our 1st printer from Brother's and we are very happy with the overall ease and user friendly in using this new printer. Good quality for a Good Price.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 2
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*Street pricing may vary
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