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MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




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Product Reviews

143 of 172 people would recommend this product.

Overall Rating: 1 out of 5
Crippling Cartridge Expense
January 8, 2015
By CashCow from Atlanta
I have printed 1 color photo as a test and less than 10 pages of B&W text and my color cartridges are supposed to be dangerously low and the printer would not print a B&W copy until I put in a new black cartridge. Over $3 per page for B&W and god knows what for color is outrageous. There should be a way to override the incorrect ink level sensor - it is my printer and I should be able to ignore it at my own risk. I just threw out a functioning HP Colorsmart for same reason. Hoped for more honesty from Brother, based on good use I got from my Brother laser, but regretfully they are using the same scam.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 2
2 of 2 found this review helpful.
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Overall Rating: 3 out of 5
Decent Printer - Lousy Company
December 27, 2014
By HeatFaninTN
One of the deciding factors in purchasing this printer was the ability to print when one ink cartridge is empty - well, you CANNOT!! I know I had read that this was possible but it is not. So everything grinds to a halt until you replace the ink cartridge. Another issue is the blue tape they used to keep parts in place during shipment has left residue and marks on the printer. Brother wanted my credit card info in order to send me a replacement, which I am sure would have the same blue tape. They also expected me to pay return shipping and the agents were extremely unprofessional and abrasive.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 3
2 of 2 found this review helpful.
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Overall Rating: 3 out of 5
December 27, 2014
By Safeflyer
Frankly it is a good product overall. I have two issues with my printer. 1st - I don't like the fact that if a paper jam occurs the software doesn't automatically reprint the page(s) where jam occurred but rather continues the print job as if nothing was faulted. 2nd - I have trouble with paper jamming on duplex printing. Contact with the company has resulted in no action other than being contacted and wanting to troubleshoot via phone. How do you correct jamming or paper corners being folded via phone?
Expertise Hobbyist/Enthusiast
Use Home (Personal Use)
Brother products owned 2
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Burnt out before printing
December 16, 2014
By Brotherfeind from Riverside, CA
I bought the printer and took it home, set it up and printed a test page. When I went to actually do some printing after about 60 days the machine wouldn't turn on. Brother customer service sent me a refurbished one but it doesn't give me a good feeling since i would have rather had a new one right out of the box like I originally purchased. I love the product, just one of those fluke things I guess.
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned More than 5
1 of 1 found this review helpful.
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