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MFC-7860DW

Compact Laser All-in-One with Wireless Networking and Duplex Printing

Estimated Street Price: $299.99*




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Overall Rating: (3.9 out of 5)
Read all 166 Reviews | Write a review
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Product Reviews

128 of 166 people would recommend this product.

Overall Rating: 2 out of 5
works in XP PITA under win 8 64 bit
August 23, 2013
By MTinAZ from AZ
Works great under win xp 32 bit, upgraded to win 8 64 bit and lost printing capability and scanner under Paperport 12, no twain or WIA. 7860dw would not install by USB as it did under winXP. Only way to install under Win 8/64 was to use the LAN install setup. Only then would printer accept test page and then Paperport 12 Pro would see a twain or WIA scanner.
Brother software for Win 8/64 did not work using the printer and USB cables, tried multiple USB cables.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 3
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Overall Rating: 1 out of 5
fax problems - Beware
August 19, 2013
By DoctorV
Problem right out of the box receiving faxes. I spent hours with technical support and the local service center. Eventually discovered that this machine has not uncommon problems with some digital phone providers. The signal will drop in midfax causing a communication error. No solution!! Brother would not refund my purchase price. My old inkjet HP machines work fine. Go figure
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Overall Rating: 2 out of 5
MFC-7860DW
August 16, 2013
By BobQ
I feel that the printer is a good product WHEN IT IS OPERATIONAL!!! Living in Florida we are subject to numerous and sometimes vicious storms, not attempting to exclude Hurricanes which are another story. The major problem I have been experiencing is that when a storm “knocks out the power” for some reason or the other the “Network Card” must go blank or something and the printer goes off line. Under normal circumstances this would be OK, however there is no notification and when you really need to print something that’s when you find out your offline??????
My question:
Is there some way to be notified when “offline”?? Without having to check every Wi-Fi or connection??
Is there an easy fix?? I do follow all the directions to fix it although if I’m printing I do need it now?? Last minute changes for a class assignment or a work project??
When I speak to your support staff they are very kind, courteous and helpful.

Thanks

Bob
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Overall Rating: 4 out of 5
Great machine
August 15, 2013
By sdwharris from Hot Springs, AR
This MFC is easy to use, economical on supplies and normally presents no problems. This is my second Brother MFC. There is only one issue that I've experienced with both machines, and that is the plastic parts of the paper tray. The plastic tab stop located on the back part of the paper tray breaks after a few months of use and doesn't hold the paper in the tray correctly, which prevents printing due to paper handling issues. The only solution I've found for the problem is to replace the entire tray, which I've had to do a total of three times so far. Other than this issue it is a great machine for the price and a real workhorse.
Expertise Advanced Amateur
Use Medium Business (26 to 999 Employees)
Brother products owned 2
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