All Products List



MFC-7860DW

Compact Laser All-in-One with Wireless Networking and Duplex Printing




Download Brochure  

Product Reviews

163 of 211 people would recommend this product.

Overall Rating: 2 out of 5
Cheap to buy, expensive to run, lots of headaches
October 30, 2014
By Clarendon7205 from southeastern Massachusetts
Soon after buying this product -- but outside the warranty period -- I noticed that after just a couple hundred copies, the print becomes so pale that I need to change the toner cartridge, even though there is plenty of toner left. Currently alternating among three different cartridges depending on how good a print product I need! Also, the copy function produces an even lighter result than the print function. Tech support was unable to resolve; replacing drum didn't help. I noticed same machine at another office and confirmed that they have the same problem. Also, the manual paper input is poorly designed and clunky to use. My last machine was a Brother, but after this one I am reluctant to buy a third one. As the electronics get ever more sophisticated, the physical product seems to get flimsier.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 3
3 of 4 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
MFC-7860DW
October 30, 2014
By Director from Clarksville
This is a great printer. I am sold on Brother products pverall. On initial setup I has difficulty gettinmy my printer to print with the machine. A brief phone call the Brother support had me up and going in 15 minutes. I just needed to change some settings on my computer. It is a great product and the support is outstanding!
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned More than 5
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
Excellent Do-It-All Printer
October 28, 2014
By AverageBrother from Columbia, Maryland
I have gone three Brother printers in the five or six years. Each has performed well. Each new printer has been an upgrade. The MCF-7860 seems to have all the features that I will need for a while. This upgrade included the automatic document feeder. I regularly scan documents of 5, 10, or 20 pages. The auto feeder eliminates that walk across the room to place the next page in the scanner. The scanner software provided with the printer is good, but with the 7860 I can use software already installed on my laptops to created PDFs (literally at the press of a button). What took 20 to 30 minutes to do without the auto feeder, now takes less than one minute.
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 3
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 2 out of 5
October 22, 2014
By Jcimmino from New York, NY
This All in One printer is not what I expected for the price I paid. From the beginning I have had trouble. I was told there was enough ink in the cartridge to print at least 600 pages. My machine only printed about 20 pages. I was told it had great speed for faxing, printing and copying. It is much slower than my old cannon machine. This machine also makes noise when using the functions. I went to staples to complain and they told me to call brother. I called and the person who helped me made me do a few different things with the printer. It still didn't help. Now I am getting error messages every time I need to fax. I am very disappointed in this product. Tried calling several times in the last couple of days during regular business hours. The recording gives the hours, and they the recording says they are closed and call the next business day.. I depend on my multi function brother all in one for my business... I had to connect my printer from about 10 yrs ago back in to get my work done...Thanks brother for nothing!
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 3
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
<  1  2  [3]  4  5  6  7  8  9  10  >    Next 10
Total Page Count: 53

*Street pricing may vary

PCMag.com Readers' Choice Award is a trademark of Ziff Davis. Used under licenses.

Compare Models
MFC-7360N
Est Price:
$199.99*


MFC-7460DN
Est Price:
$249.99*


MFC-8510DN
Est Price:
$349.99*



Support
Software downloads
and updates, FAQs,
Manuals and more...