91 of 119 people would recommend this product.
While I really like this printer, the scanning has been a major pain. Sometimes it scans just fine while at other times it goes through the motions like it is scanning but nothing either pops up or is saved to my computer. So I de-install and then reinstall and it works for awhile then have to go through the same drill again. Why can't it just work???
Expertise
Professional or Expert
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Small Business (Up to 25 Employees)
Brother products owned
3
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In the past I have bought ink jet printers. I have 5 of those, 2 Lexmark's and 3 HP's. I had to replace ink cartridges often but with this printer I have not had to buy any ink toner as of yet and I print often with the type of work that I do. I bought this printer before Christmas 2012 and it is still printing very good. All features work very good. I am so glad that I bought this printer.It is not noisy and goes to sleep rather quickly and awakes quickly also. No misfeeding.
Expertise
Advanced Amateur
Use
Home Office (Business Use)
Brother products owned
1
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I chose the MFC 7860 DW because the website indicated that it was wireless compatible with Windows 8. I was disappointed to see that the printer connects wirelessly but not the scanner. Both the Brother and Microsoft websites are user unfriendly in trying to set up wireless scanning and to find correct scanner drivers. The print quality is great.
Expertise
Casual User
Use
Home Office (Business Use)
Brother products owned
3
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could use less confusing manual, particularly with how to get software from apple and the fax options are confusing... once set up the machine is efficient and fast
Expertise
Advanced Amateur
Use
Home Office (Business Use)
Brother products owned
1
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