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MFC-9340CDW

Digital Color All-in-One with Wireless Networking and Duplex

Estimated Street Price: $449.99*




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Product Reviews

47 of 67 people would recommend this product.

Overall Rating: 5 out of 5
does the job!
January 31, 2015
By madhatter503 from Hartford, CT.
We had a issue with this unit after the warranty ran out (2 months later) and Brother sent a replacement unit. Customer service was spotty and inconsistent, but the product is good! Our last unit, a ink-jet model, ran for about 12 years and still works great. Brother units never fail to deliver.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 4
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Brother printer
January 23, 2015
By BoulderSteve from Boulder, CO
I am a moderate user of my printer. I run a one-person consulting business from home and I print an average of 20-30 pages a day, with some days well over 150 pages. I had one service call just after one year of use, and have not had any since, though I need to set the printer on photo setting to achieve acceptable results. The left side of the print copies on default setting are very weak compared to the right side. I am not using Brother print cartridges, but only in the last 2 months have I been experiencing this problem. I contacted Brother customer service and talked with one of your tech people for about 30 minutes, but we were not able to resolve the problem. Over all I grade this printer a 4 on a scale of 5. Oveall I am happy with the service I have received and expect to have to replace it within 6 months. I probably will get another Brother printer. I buy all my office supplies from Office Max.
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 1
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Overall Rating: 1 out of 5
I'm extremely disappointed
January 21, 2015
By Consumer99999999999999999 from Maggie Valley, NC
I'm not sure where to begin with this. I'm a relatively high volume user. Typically I print 1000-1500 legal size pages per month.

The cons:

The black toner runs out too fast (I don't use the high quality print settings)

The manual paper tray jams if more than 3 pages are put in, and there is no way to lay the paper on securely.

As pages are printed if I'm not there to grab them they are pushed onto the printer stand.

The pros:

Wi-Fi connectivity is a breeze.

Multi-function capability

Print quality is good

Great footprint and doesn't take up too much desk space.

This is a good machine for light or home use. It just doesn't fit my needs.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned More than 5
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
Useful Machine
January 9, 2015
By Sam7x7 from Ruston, Louisiana
Our company purchased an MFC-9340CDW for our office. The first one worked great for several months and then we had a problem with the print roller coming apart. Brother was very cooperative and replaced the entire machine. We are very pleased with the present machine.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 2
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*Street pricing may vary

PCMag.com Readers' Choice Award is a trademark of Ziff Davis. Used under licenses.

Compare Models
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