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MFC-J650DW

Compact Inkjet All-in-One with TouchScreen Display plus TouchPanel

Estimated Street Price: $129.99*




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Product Reviews

21 of 26 people would recommend this product.

Overall Rating: 1 out of 5
Printer problems!
May 29, 2014
By Topp from Florida
General reviews for the MFC-J650DW were good so I purchased it. Little did I know that other reviews in a different search showed this machine has severe software problems making it almost impossible to install on any computer using Windows 8! It will not install with a USB cable and only installs partially using the wireless method even though it says it will work with Windows 8.
I have spent several hours on the phone with Brother service trying to resolve this but, Brother has now pointed the finger at Microsoft blaming their software. Of course Microsoft says it is Brothers programing problem. They need to get together and resolve this problem NOW! If this problem is not fix right away I will be returning the printer and going to a different brand.
Expertise Casual User
Use Home (Personal Use)
Brother products owned 1
1 of 2 found this review helpful.
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Overall Rating: 4 out of 5
Another Quality Brother
May 29, 2014
By JMG2953 from Holiday, FL
This MFC model replaced an older one (MFC-665CW) that served us well since purchased in 2007. Its installation procedure, while similar to that of its now-retired brother (no pun intended) seemed incrementally easier. I always take my time with installations, so no speed records were set; but things happened as they were supposed to, except for one small hangup while registering some accompanying software. The second installation, on my wife's computer, gave no problems at all.

I can appreciate the need to save paper and cost by reducing printed material to a minimum. That said, the included Basic Users Manual is a real eye test, having not only been shrunk from that of the 2007 model, but also printed in a grey ink rather than a strong black - a real challenge for these old eyes.

It's too soon to speak of this model's reliability, but if it carries on the Brother tradition of dependability as I've experienced it, some years will pass before I'll be writing another one of these reviews.

//jm
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 3
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Overall Rating: 5 out of 5
Have problem this time.
May 28, 2014
By Cogline from DishNet in Scottsburg, VA
Brother printer at sister's house would print without my PC having any wireless devices (through Ethernet, maybe?) This printer was setup correctly, but both my PC (now with wireless adapter), and laptop show the printer as Offline. Called tech support and they walked me through a troubleshooting. Pinged printer and got a "Destination net/host unreachable" report. Then concluded that we have a problem such as two computers sharing the same IP address. I did receive a message about this PC having the same IP as another, but don't know how to resolve. My daughter would love to be able to print from her laptop. Any ideas (preferably without having to turn my PC off for 24 hours)? Thanks.
Expertise Hobbyist/Enthusiast
Use Home Office (Business Use)
Brother products owned 2
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Overall Rating: 1 out of 5
Worst Ever
April 25, 2014
By tlb1963 from Pratt, KS
I am using it in my home office and have problem after problem with it. Paper is always getting caught, it pulls more than one sheet and it is very noisy when it gets low on paper.

This is the first time I have had any type of problem with a Brother printer and am so disappointed with it. Wish I could send it back.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
1 of 1 found this review helpful.
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*Street pricing may vary
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Regular Price: $129.99 Free Shipping!*
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