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MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




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Product Reviews

256 of 315 people would recommend this product.

Overall Rating: 3 out of 5
it's OK
May 29, 2015
By carm from Oxford CT
printing is slower then I thought, noisy paper not easy to load
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 2
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Overall Rating: 1 out of 5
not too happy
May 27, 2015
By belle
not great to make copies often not perfect on all sides. photos not too great. the salesman told me not to worry to use this model for my 8 yrs old mac & it didn't work so i bought upgrade software in order to be compatible with the printer.. the software made it worse for my computer! the salesman lied to me. wish i hadn't bought it in the 1st place. i'm stuck with this model as i cldn't return it. wasted my $$.
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Overall Rating: 2 out of 5
Meh. . .
May 27, 2015
By MaxJ from Kansas City, MO
Pros: Good for routine plain paper printing. Scanning and copying are OK. Quite a few features and the NFC capability is nice for printing directly from your smartphone. I haven't tried printing a CD yet, but it's nice that it has that capability.

Cons: Color photo printing produces inaccurate colors, kind of dull instead of having a bright pop. The color balance adjustments don't seem to get you there and frankly, I've had better photo prints from a $49 Canon cheapie.

The printer does not have a slot for sheet feeding, but rather a tray that holds both letter-size paper and 4" x 6" photo paper. Switching between the two is easy, but using a different size photo paper requires removing the regular paper from the tray and replacing it with the photo paper. A bypass sheet feeder would have been useful. If it's there, I haven't found it yet.

Also, with my setup the scan function can't be activated from the printer's touchscreen - it can be used only with the ControlCenter utility from the PC. This is less annoying than the worthless conversation with tech support, where I was asked to try a seemingly random series of tweaks and then blown off by being told to contact my operating system's tech support. An email to the support team got me nothing more than a link to the installation instructions.

Upshot: The price was very reasonable but, by trying to cram too many features into that price, Brother put out a machine that has weaknesses in the core features that most users need most often. I have not used the fax features, so cannot comment on them.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 3
3 of 5 found this review helpful.
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Overall Rating: 4 out of 5
May 26, 2015
By Red1 from Allentown PA
I like it a lot but: The instructions for scanning to file should be clearer. I have not found how to setup to print from a desktop not on line or a network and wired connected to the printer AND a laptop with WI-FI. Help!
Expertise Casual User
Use Home (Personal Use)
Brother products owned 1
2 of 4 found this review helpful.
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