All Products List



MFC-J870DW

Compact Inkjet All-in-One with Enhanced Connectivity Options

Estimated Street Price: $149.99*




Download Brochure  

Product Reviews

227 of 273 people would recommend this product.

Overall Rating: 2 out of 5
Disappointed
May 11, 2015
By LongTimeHPUser from Midwest
I am VERY disappointed. The print quality is awful. I've been a lifetime HP user and NEVER had print quality issues like this. It's more brown than black and is not crisp or clear. After reading up a bit I find that it's because Brother wants you to have to use their paper. Nowhere in any of my research prior to purchasing this printer did that little tidbit come up. If it had, I would not have made this buy! PLUS, nowhere in the area carries the Brother/Innobella brand of paper so I would have to order it. I much prefer to purchase my supplies locally! This was my first switch away from Hewlett Packard and even with all my research - I definitely made the WRONG decision!
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 1
1 of 2 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 1 out of 5
Horrible--3 replacements--all covered with ink
May 10, 2015
By Reviewer101 from Tampa FL
My new Brother didn't work, so I notified Brother. On 3 different occasions, Brother sent a used replacement, and each time the used replacement was covered with ink. I had to send back the three broken used machines, plus spend an enormous amount of time trying to explain to the rep each time what had happened. After sending back the third used replacement, I finally gave up and purchased a different brand.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 2
1 of 4 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
Simply the Best
May 8, 2015
By KevH from greenville, sc
I was a bit skeptical after having decent service with Canon and horrible service with HP printers, I was considering getting something different and boy am I glad that I did. My printer has worked flawlessly out of the box! It has a few more features than I need but they are all welcome: who knows when I shall use them! Thank you brother for your strong warranty and perfect printer! This one meets all of my needs.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
2 of 4 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 1 out of 5
Worst printer/scanner EVER!
May 8, 2015
By UnhappyCustomer99 from Connecticut
I have had this product about 1 month and a half. Have had to call Brother 3-4 times (2 of the times I spent almost 2 hours on the phone) and they can't seem to help me. I had a perfectly good Epson for YEARS, but when Apple did the last upgrade the scanner stopped working properly so I decided to treat myself to a new printer with the latest technology (although I believe the epson software may now have been upgraded so I should probably just have waited for that). BIG MISTAKE!!! First the scanner didn't work correctly, but the printer worked reliably well. Now after over 2 hours on the phone with them (they said something had been corrupted) they got the scanner working (at least for now- has been fixed in the past and stopped working again for no reason) but now the printer stopped working. Spent hours on the phone with them this morning only to be told that I should just stop using the wireless if I want it to work well. SERIOUSLY??!! I am so disappointed in this product. I will never buy another Brother printer. And I intend to return to Staples and complain to them for suggesting I buy this printer!!!!!!
Expertise Casual User
Use Home (Personal Use)
Brother products owned 1
1 of 2 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
<  1  2  3  [4]  5  6  7  8  9  10  >    Next 10
Total Page Count: 68

*Street pricing may vary
Buy Now!
Valid Thru 5/30/2015
Regular Price: $149.99 Instant Rebate: $40.00 Free Shipping!*
After Savings: $109.99 Limit 2 Per Customer
Compare Models
Please select up to 3 additional models to compare
MFC-J470DW
Est Price:
$99.99*


MFC-J475DW
Est Price:
$99.99*


MFC-J650DW
Est Price:
$129.99*


MFC-J875DW
Est Price:
$149.99*



Support
Software downloads
and updates, FAQs,
Manuals and more...