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HL-3170CDW

Digital Color Printer with Wireless Networking and Duplex

Estimated Street Price: $279.99*




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Product Reviews

123 of 152 people would recommend this product.

Overall Rating: 5 out of 5
Good overall printer
July 20, 2015
By Turkeycreekcreations
So far, so good. Purchased to replace Kodak printer that kept having jamming issues. Looking forward to not having to buy ink so often.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
1 of 3 found this review helpful.
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Overall Rating: 1 out of 5
not what i expected
July 19, 2015
By wallym from Pittburgh
at about 300 pages, I ran out of black ink. got a generic. Then, it wouldn't print. Called support and the first question they asked is what toner was in the machine. As soon as they found out it was a generic. they told me i had no support. Put the old toner back in and called. They did not help me fix the printer. Found some things online from other users to help me through. at 700 pages, there is a drum on the inside that lost its coating.. the printer is shot. I am very disappointed in the way the printer dropped the blue tooth and wifi every time it went to sleep and how long this product lasted. VERY disappointed. I was getting read to buy this product for another office we are opening.. Guess i'm going back to the previous company printer brand.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
3 of 4 found this review helpful.
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Overall Rating: 1 out of 5
Worthless Wireless
July 17, 2015
By jNimble from Raleigh, NC
Pros: It prints and the quality is decent.

Cons: Whenever it goes into a deep sleep, the wireless turns off and the entire printer falls off the network. The only way i have found to get it to reconnect is to shut the printer down and restart it. I contacted support and they told me that there was no way to fix this "feature", sleeping can not even be turned off. They need to update the firmware, then maybe, you can use the wireless. Additionally the duplexing is hit or miss; it jams about half the time.

Other Thoughts: The support staff was not knowledgeable at all. Every bad suggestion they had came after they put me on hold for 20 minutes to do research. I spent three hours on the phone and I got no where. I'd return it, but I need a printer and it does print well.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
1 of 4 found this review helpful.
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Overall Rating: 4 out of 5
great printer
July 14, 2015
By Jauns from Charleston, SC
I installed the printer and had it printing from my iPad, MacBookPro, windows laptop and windows desktop in short order. The color quality is fine for my occasional color printing. It seems to work best as a network device.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 2
0 of 1 found this review helpful.
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Valid Thru 9/5/2015
Regular Price: $279.99 Instant Rebate: $80.00 Free Shipping!*
After Savings: $199.99 Limit 2 Per Customer
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HL-3140CW
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