71 of 77 people would recommend this product.
Unfortunately as with other manufacturers, the toner is the expensive item in the long run. And I have no clue why I had to replace a cartridge that weighed the same as the new one I put in. But there is no choice because the machine just refuses to work until it determines it has a new one.
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We've had the printer for about 6 weeks in a home office. It works very well, it's fast, and the price was good. It’s on Ethernet, so haven’t tried the Wi-Fi connection.
Some drawbacks: (1) I wish it were a little quieter. (2) Like the Brother MFC 9560 CDW that we also use, it makes the lights flicker when it starts to print something; doesn't seem to be causing any damage but it sure doesn’t inspire confidence. (3) The printer started nagging about “low toner” when almost half the toner was left – an irritating message every time we printed something and every time we rebooted for about 2 weeks! Very annoying. (4) We had to replace the initial toner cartridge after only 2372 pages, 20% less than it’s supposed to provide; hope the new high-capacity TN-750 I just installed lives up to its advertised 8,000 pages.
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I use Brother printers throughout my office and have done so for years. We recently upgraded our network and EHR system. While doing so, I installed this printer on our network and it is fast, crisp and very reliable. Thanks, Bro!
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Advanced Amateur
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Small Business (Up to 25 Employees)
Brother products owned
More than 5
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Replaced a 10 yr old HL-1440 that still worked fine with our WinXP computer, but balked at networking with the newer Win7 computers. Also wanted the convenience to h/u wireless with laptops, and figured duplex printing would be nice/cheaper. This HL-5470DW really fills the bill. Installing on wireless/network was a snap. It does seem to be a little noisier than the HL-1440, but it is also quite a bit faster. Hope it will last as long as the HL-1440, and that the toner lasts as long also. Keep up the good work Brother, and thanks for a great product.
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Advanced Amateur
Use
Home (Personal Use)
Brother products owned
5
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