All Products List

Support for Printers

Find the Support You Need for Your Printer:

support

Contact Brother by Email, Chat or Phone

Get the Latest Drivers, Software Updates, Manuals, FAQs, Videos and More!


Locate a Brother Authorized Service Center to provide support on your Brother products.


MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $599.99*




Download Brochure  
Overall Rating: (4.2 out of 5)
Read all 145 Reviews | Write a review
  Click to shop local



Product Reviews

117 of 145 people would recommend this product.

Overall Rating: 5 out of 5
reliable and easy to use
July 23, 2014
By nameless10000 from Southern California
We have had our printer for over two years now and have had not a single difficulty with it. It prints clear, professional documents, scans, copies and all that is claimed. I love it.
Expertise Casual User
Use Home Office (Business Use)
Brother products owned 2
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 3 out of 5
Good unit when it works
July 22, 2014
By Slydell from Columbus, OH
The black & white and color printing seems to work well almost all of the time. It is the strength of this unit. Copying also works well as long as you are not using the automatic feeder to do duplex copying. It has a difficult time either lining the page up with the scanner or determining the proper size. Anything larger than 8X11 is often cropped. The same holds true for scanning and faxing. It is better when only doing a single side. I've had to take some documents to work in order to get them scanned properly. The biggest issue I've had is scanning to my PC or my laptop. It often loses the connection and I had to reboot or mess with setting for it to find them again. I called Brother one time about it. They couldn't fixed it and blamed it on my router. I fixed the problem by turning of the printers WAN and then turning it back on. Overall we are happy with the unit because printing and single sided operations are our primary usage.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
Great printer
July 18, 2014
By kl2014 from MIchigan
I wanted a home color laser printer and did a lot of research before buying this one. It was a little more money than what I had planned on spending for a home printer, but I have no regrets. It works great. Easy to use and great copies. The best all in one color laser for the money. So much better than a color ink jet...no color ink carts that dry out from little usage (most home printing is B&W). Color laser is more affordable to use then color ink jet.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 3
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 4 out of 5
Better than the MFC-9840CDW it replaced
July 15, 2014
By LEEMC from Stillwater, OK
Double side scan, extra capacity feeder tray, print speed, PC interface, noise level, standby power consumption, and digital control pad are all enhancements over previous model owned. Very happy with the MFC-9840CDW up to the point it failed, way out of warranty period, and could not be repaired. Part that failed was not considered to be a expected failure component and was not available. After considerable effort, and written letters to Brother Industries, LTD, chairman and executive board of directors, Brother provided a new printer as a replacement, at no cost. This is proof. at least to me, that the executive officers are avid believers in the standards of quality and customer service they advertise on their websites.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
  [1]  2  3  4  5  6  7  8  9  10  >    Next 10
Total Page Count: 37

*Street pricing may vary
Buy Now!
Regular Price: $599.99 Free Shipping!*
Support
Software downloads
and updates, FAQs,
Manuals and more...