Support Center

Please enter your keyword to search our knowledgebase

Top 10 FAQs

• How do I download and install the printer or scanner driver for Macintosh OS X?
• How do I run the uninstall tool to remove Plug and Play drivers from Windows?
• I'm having problems receiving faxes. What can I do?
• How do I download and install the full driver and software package for Windows 7 using a USB connection?
• I am unable to print from my Windows 7 computer using the USB connection. What can I do?
• How do I disable the built-in Windows Firewall?
• When I try to print from Microsoft Word or another program, I receive a message stating: Manual Feed, No Paper, or Load Paper XX. Wh at can I do?
• I am unable to print in Windows 8 using the USB connection What can I do?
• I am unable to print in Macintosh OS X 10.4, 10.5, 10.6, 10.7 or 10.8 using the USB connection. What can I do?
• Is my machine compatible with Windows 8?

Interactive Guides

• I am having problems receiving faxes. What can I do?
• Estoy experimentando problemas recibiendo faxes. ¿Qué puedo hacer?

• Fax One Year Limited Waranty