Support Center

Please enter your keyword to search our knowledgebase

Top 10 FAQs

• How do I cancel a fax I am receiving?
• Do I need a telephone line to send and receive faxes with my Brother machine?
• I'm having problems sending faxes. What can I do?
• I'm having problems receiving faxes. What can I do?
• How do I install the ribbon refill?
• How do I set up my Brother machine's built-in Message Center?
• How can I improve the copy or print quality?
• How do I clear the "Check Document" message from my Brother machine's display?
• When I send a fax the message "Poor Line Condition" or "NG" appears on the Transmission Verification Report. What does this mean?
• How do I record an Outgoing Message (OGM) for my Brother machine’s built-in Message Center?

Hardware Video FAQ

• How Do I Install the Ribbon Refill?

• Fax One Year Limited Waranty