Answer to your Frequently Asked Question:

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Description of Problem 100000021624

What size and type of paper is recommended for use in my Brother machine?

Description of Solution 200000027419

The Brother machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing large quantities to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight, and heat.


Recommended Paper


Plain Paper: Xerox 4200 20 lb or Hammer mill Laser Print 24 lb (90g/m2)


Recycled Paper: No specific brand recommended


Labels: Avery Laser Labels white #5160


Envelope: No specific brand recommended



Media Type and Capacity by Tray


Plain Paper (20 to 28 lb or 75g/m2 to 105g/m2): Can be printed from Tray 1, Tray 2, MP Tray, or Duplex


Recycled Paper: Can be printed from Tray 1, Tray 2, MP Tray, or Duplex


Bond Paper (16 to 43 lb or 60g/m2 to 163g/m2): MP Tray only


Thin Paper (16 to 20 lb or 60g/m2 to 75g/m2): Can be printed from Tray 1, Tray 2, MP Tray, or Duplex


Thick Paper (28 to 43 lb or 105g/m2 to 163g/m2): MP Tray only


- Cardstock paper that is 43lb of less is supported. If Cardstock paper is over 43lb, it is not supported on the machine.


- Paper that is 28lb � 43lb should be printed from MP Tray.


Labels: MP Tray only


Envelopes: MP Tray only


Glossy Paper (16 to 43 lb or 60g/m2 to 163g/m2): MP Tray, Duplex



- The machine supports paper up to 43 lb bond paper. Some glossy papers that are 65 lb may be "TAG" Transformation Paper Type which is equivalent to 31 lb bond paper.


- Glossy paper should be printed from MP tray and with back cover open. Printing glossy paper with back cover closed can cause damage print quality issues such as smudges, toner rubbing off, etc.


- Only print in Duplex if glossy paper is between 16 lb to 28 lb.


Transparency paper is not supported on the machine and should not be used.



Recommended Paper Size


Some important guidelines when selecting paper are:


- Do not use inkjet paper because it may cause a paper jam or damage your machine.


- Preprinted paper must use ink that can withstand the temperature of the machine's fusing process 392 degrees Fahrenheit (200 degrees Centigrade).


- If you use bond paper, paper having a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.


- When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.



For the best results:


- Use paper made for plain paper copying.


- Use paper that is 20 to 24 lb.


- Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.


- This machine can use recycled paper that meets DIN 19309 specifications.


- Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.


- For proper printing, you must choose the same paper size from your software application as the paper in the tray.


- Avoid touching the printed surface of the paper immediately after printing.



Some types of paper may not perform well or may cause damage to your machine. Do not use paper:


- That is highly textured.

- That is extremely smooth or shiny.

- That is curled or warped.

- That is coated or has a chemical finish.

- That is damaged, creased, or folded.

- That exceeds the recommended weight specification.

- With tabs or staples.

- With letterheads using low temperature dyes or thermography.

- That is multipart or carbonless.

- That is designed for inkjet printing.


If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.






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