Description of Problem 100000022061 How do I install a new toner cartridge? How do I
replace the toner cartridge?
Description of Solution 200000028052
Brother strongly recommends that
customers use only genuine Brother drum units and/or toner cartridges. Each
Brother laser printer is designed to work at pre-set temperatures that are
matched exactly to each of our individual toner formulations. Each individual
component is designed to work with the other to ensure quality and reliability.
Using non-Brother supplies may affect the hardware performance, print quality,
and machine reliability. The Brother limited warranty does not apply to any
problem that is caused by the use of third party drum units, toner cartridges,
NOTE: Installing a non-Brother toner cartridge or
refilled toner cartridge will not clear the Toner LED on the machine. A new
genuine Brother toner cartridge must be installed to clear the Toner
Below are the yields of the toner
TN starter toner cartridge:
TN420 standard yield toner
cartridge: approximately 1,200
TN450 high yield toner cartridge:
*Pages refers to A4 or Letter-size
single-sided pages. Approximate cartridge yield is declared in accordance with
Follow the steps below to install
a new toner cartridge.
1. Make sure the machine is
powered on. Leave the machine on for at least 10 minutes to cool
2. Open the front
3. Take out the drum unit and
toner cartridge assembly by pulling on the handle in the middle of the drum unit
and toner cartridge assembly.
NOTE: We recommend that
you place the drum unit and toner cartridge assembly on a piece of paper in case
you accidentally spill or scatter toner.
4. Push down the green lock lever
on the left side of the drum unit and toner cartridge assembly and then lift the
toner cartridge out of the drum unit.
NOTE: Handle the toner
cartridge carefully. If toner scatters on your hands or clothes, immediately
wash it off with cold water.
5. Unpack the new toner cartridge.
Hold the toner cartridge level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.
6. Pull off the protective cover.
7. Put the new toner cartridge
firmly into the drum unit until you hear it lock into place. If you put it in
properly, the green lock lever will lift automatically.
8. Clean the primary corona wire
inside the drum unit by gently sliding the green tab from left to right several
times. Return the tab to the home position, otherwise, printed pages may have a
9. Put the drum unit and toner
cartridge assembly back into the machine. Close the front cover.
Do not turn off the machine power
switch or open the front cover until the Ready LED lights up.