Description of Problem 100000025404
I recently installed the starter or a new toner
cartridge and I don't think I got the full yield from the toner. What can I
do?Description of Solution 200000032546
If you feel you
aren't getting the correct yield out of your toner cartridge, consider the
1. Is the toner
cartridge the Starter cartridge that came with the machine or is it a
replacement toner cartridge?
If the toner
cartridge is the Starter cartridge that came with the machine, the Starter
cartridge has a lower amount of toner compared to the Standard and High Yield
replacement cartridges and does not yield as high a page count as the
replacement toners. (See below for toner yields.)
2. What types of
documents to you typically print on your machine? For example:
toner cartridges are produced with a specific amount of toner to yield the
TN starter toner
cartridge – approx. 700 pages*
cartridge – approx. 1,200 pages*
cartridge – approx. 2,600 pages*
toner yield is in accordance with ISO/IEC 19752.
The message "Toner Low" may begin to appear when the remaining life of the toner
cartridge is approximately 30%. The message is intended to alert you that
the toner cartridge is approaching the end of its expected life, but the
cartridge has not reached its end of life. It is recommended that the
toner cartridge continue to be used if the print quality is still good since the
toner cartridge may have up to 30% remaining of its original estimated print
The number of pages
that can be printed with a toner cartridge is affected by several factors,
including paper size, number of pages per print job, amount of print on each
page, font size, and print content, such as graphics, charts, etc. It is
important to remember a typical printed document is one letter-sized (8.5" x
11") page with 4%-5% print coverage.
When considering the number of pages printed, be aware that each sheet of paper
is counted as two pages when the duplex printing feature is used.
3. Are you using a
genuine Brother toner cartridge?
The toner yield
described above is specific to genuine Brother toner cartridges. We do not
know the expected toner life of non-Brother or refilled toner
recommends that customers use only genuine Brother drum units and toner
cartridges. Each individual component is designed to work with the others
to ensure quality and reliability. Using non-Brother supplies may affect
the hardware performance, print quality, and machine reliability. The
Brother limited warranty does not apply to any problem that is caused by the use
of third party drum units, toner cartridges, or toner.
If you are not
satisfied with the print yield of the current toner cartridge and want to
continue printing with it, you may do so by enabling Continue Mode. Refer
to the solution - What
is Toner Continue Mode?