Answer to your Frequently Asked Question:

 
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Description of Problem 100000028431

Why do I received an error code 2 or code 193 or code 216 or code 267 while installing the driver?


Description of Solution 200000036444

If you received one of the following messages

Setup Start Error code 2

Setup Start Error code 193

Setup Start Error code 216

Setup Start Error code 267

It is indicating that the driver you installed is not compatible with your Operating System. 

Please check to make sure you downloaded and installed the correct driver for your Operating System again by reviewing the drivers available at the link below. 

Click on the link then select Downloads to review the options available.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faqp/000000/001300/000046/faqp001346_000.html?reg=us&c=us&lang=en&prod=lpql710weus&Cat=41

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