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Description of Problem 100000030250

How do I uninstall the Brother scanner's driver in Windows Operating System?


Description of Solution 200000038920

The following instructions will help you completely uninstall the scanner driver. It is strongly recommended that you close all other applications before beginning the uninstall process.

Important: You must be logged on with administrator rights.

Disconnect the USB cable between the computer and your Brother machine.

For Windows® XP Users:

  1. Click Start => (Settings) => Control Panel => Add or Remove programs.
  2. Click the Remove or Change/Remove tab.
  3. Click on DSmobile XXX (XXX = your model name). Click Remove.
  4. Follow the on-screen instructions.

 

For Windows® 7 and Windows Vista® users:

  1. Click (Start button) => Control Panel => Uninstall a Program.
  2. Click on DSmobile XXX (XXX = your model name). Click Uninstall.
  3. Follow the on-screen instructions.

 

For Windows® 8:

1.    Move your mouse/cursor to the upper or lower right corner of your screen. When the menu bar appears, click Settings => Control Panel => Uninstall a Program.

2.    Click on DSmobile XXX (XXX = your model name). Click Uninstall.

3.    Follow the on-screen instructions.

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