Answer to your Frequently Asked Question:

 
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Description of Problem 100000030256

The machine turns on Mirror mode by itself, how can I correct this?


Description of Solution 200000038926

1. Turn Off the machine.

 

2. Open the tape compartment cover and remove the tape cassette from the machine.

 

3. Re-install the tape cassette back into the tape compartment.  Push down on top of the cassette; ensure that it is seated firmly in the tape compartment and close the cover completely.

 

4. Reset the machine.

 

Note: All text, settings and stored files will be cleared.

a. Hold down the Menu and R keys.

b. While holding down the Menu and R keys, press the On/Off key once.

 

c. Release the Menu and R keys.

 

5. Try printing a label.

 

6. If the problem appears, try another Brother TZe tape cassette.

 

If the problem persists, your machine may require service.

 

The machine has a one year limited exchange warranty. If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

 

If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:

http://www.brother-usa.com/service/default.aspx   

            

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