Description of Problem 100000030283
How do I
run the uninstall tool to remove Plug and Play drivers from
Windows?Description of Solution 200000038961
Brother has provided a
utility that will remove plug and play drivers from your Microsoft Windows
operating system. This utility can be downloaded from the Brother
website. Perform the steps below to remove these drivers:
NOTE: If your machine came
with a software CD, you may also run the tool by browsing to the location of the
tool on the disc. The location will vary, but is usually listed as
Delinf within a folder
labeled "Tool". Continue to the steps below to download the latest version
of the Uninstall Tool.
1. For instructions on
how to download the Uninstall Tool, refer to the solution: "How
do I navigate the Brother website to download software, drivers, and
2. Locate the
file you downloaded and double click on it. If prompted click
3. A ZIP Self
Decompression window will launch. Browse to the location where you
would like to save the file and click Decompress(X).
You will get a message stating: "The decompression process was
successful." Click OK.
Double click on the folder that was created during the decompression. It
will be labeled: Rempnp. The downloaded file will vary depending on
your model and operating system.
6. Double click
on the file labeled BrRemPNP.exe.
NOTE: You may not see
the file extension .exe if the computer is set to hide known file types.
In this case, be sure you select the file that is an executable
7. Select the
tab that indicates your product type.
8. Select the
Brother machine from the dropdown and click OK.
the uninstall has completed, click OK again.
disconnect the USB cable from your Brother machine and computer. The
uninstall is complete.