Description of Problem 100000034013
I am getting an error - Failed to conect to device - What can I
do?Description of Solution 200000043594
you receive the error "Failed to connect to device" please try the
all connections to make sure they are secure.
an alternate USB port.
an alternate USB cable.
access our support site at:
you need assistance on navigating the Brother website to download software,
Drivers and Utilities.
HERE to view instructions.