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MFC-8710DW

High-Speed Laser All-in-One with Duplex Printing and Wireless Networking

Estimated Street Price: $399.99*




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Product Reviews

121 of 158 people would recommend this product.

Overall Rating: 1 out of 5
November 2, 2015
By Jalfonso from Doral, Florida
Received my latest and 3rd Bother MFC-8710DW AIO Laser printer 3 months ago. I purchased a 3rd unit based on previous good experience and excellent technical support from Brother, until just now. The printer was printing smudged ink from the new toner cartridge from Day-1; after contacting Brother Support, they immediately sent me a 2nd new toner to correct the problems; still, 4 months later, the printer prints horrible and toner is being dispersed all over each printed sheet. I have contacted Brother in order to get this unit replaced without any response at all. I still have the original box too.

I STRONGLY RECOMMEND NOT BUYING BROTHER AS THEIR TECHNICAL SUPPORT IS NO LONGER RESPONSIVE TO THEIR CUSTOMER'S NEEDS.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 3
2 of 2 found this review helpful.
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Overall Rating: 5 out of 5
Really Groovy
October 30, 2015
By ket9477 from Northern CA
This does do duplex printing, copying and scanning. I think it takes out blank pages, but I'd have to check w/the staff to be sure.I've found great generic toner (as good as the brand name toner) for much less on Amazon. We scan & upload at least 200 pages of medical records a day for different clients + our own correspondence + copying + faxing. Lots of faxing. I've been using dropbox but I now see that it does have a TWAIN driver so I'll be able to scan to the VPN. I only use Brother laser printers. My IT Guy (big in Northern CA) recommended this one b/c other of his clients loved it. He's right, it is every bit as good as the brand that starts with X. In fact, if you put it on a cabinet of the same height, you can see that all that's really different is the housing. At the price, if it wears out every year, I'll still save $$ rather than renting/leasing or whatever from the X brand people. The only thing I don't like is that it doesn't have a user-friendly interface on the machine itself. Finding "jobs in progress" etc can be done, but it's not easy from the machine itself. There's a control panel in the software on the computer where you name documents, choose where to scan, email or whatever. As I am an old person, I hate learning new stuff like that. Happily, I have younger staff & can hand it to them to deal with. We're a small law firm that does Social Security Disability work. Our scans have to be perfect so they can be uploaded to the court's online exhibit folder.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned More than 5
2 of 2 found this review helpful.
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Overall Rating: 5 out of 5
Fast and simple
October 30, 2015
By Grooving from Mississippi
Unit is fast and mostly simple to use. Have not used all features but the scan, copy and fax are very easy to use and fast.
Expertise Casual User
Use Home Office (Business Use)
Brother products owned More than 5
3 of 4 found this review helpful.
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Overall Rating: 5 out of 5
Great!
October 28, 2015
By gardener913 from South Jersey
Works great, no problem to set up, excellent print quality.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 1
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