Product Safety Recall information
HL-1040 • HL-1050 • HL-1060 •
Dear Valued Brother Customer:
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Brother
International Corporation is voluntarily recalling certain multi-function printers
and laser printers.
PROBLEM: It is possible for the fuser to overheat, posing a fire
PRODUCT: Brother laser printers model numbers HL-1040, HL-1050,
and HL-1060, and multi-function model MFC-P2000, all serial numbers are being recalled.
The model numbers can be found on the top of each unit and adjacent to the Brother
logo. The printers were sold between 1997 and 2000 for prices ranging between
$299 and $699. No other Brother printers are involved.
WHAT TO DO: Stop using immediately and take your printer and a
copy of this letter to your nearest Authorized Service Center for a free
replacement of the Fuser. For more information you may call Brother at 866-236-6835
between 9:00 a.m. and 7:30 p.m. ET, Monday through Friday, or e-mail Brother at
Please know that Brother is absolutely committed to providing the highest quality
products for our customers. Brother's decision is a reflection of that commitment
and is one way Brother looks to attain customer satisfaction.