Brother Support
Artspira & Artspira+
Find answers to common Artspira questions, from design uploads to plans.
Yes
No.
No, digitization is an Artspira+ paid plan feature, you will need to enroll into Artspira+ to transfer that design again.
Based on the tools & capabilities of digitizing, and cross-stitching software alone, not to mention all of the designs, you would easily pay up to $20-$50 dollars for other products.
No, you have full access to the free version features, which includes access to 2500+ cutting designs, 1200+ embroidery designs, and 1000+ printing designs, plus access to one Artspira magazine monthly. You can also transfer designs as many times as you want!
You have unlimited transfers; My Creations storage remains limited to 20 and paid for storage is up to 100.
Starting January 22, 2024, the annual plan will be $119.99 per year Locked in for 12 months with no refunds
Artspira+ is the premium paid subscription of our cloud-based design studio Artspira that we introduced in October 2023. Artspira+ was created with the goal of elevating and expanding key offerings inclusive of digitizing tools, cross-stitching, portrait conversion, and the advanced drawing tool for $12.99 per month.
We heard and understood that importing external designs is a priority for our users, so we are updating the app to offer this feature for all Artspira users free of cost.
Tools and content exclusive in the free version of Artspira include: Access to 1500 embroidery, cutting, and printing designs. Access to basic editing tools and embroidery drawing tool. You can also view your designs on your materials via the AR feature. Tools and content exclusive to Artspira+ include: Access to photo digitizing and cross stitching for embroidery compatible products. Upload an image and choose from 7 different AI treatments and AI Font Decorator to create custom motifs. Access to some designs that can be used to commercial purposes.
No, the CanvasWorkspace login option allows the customer to use the same login they use for CanvasWorkspace so they don’t have to remember one login for Artspira and one for CanvasWorkspace.
Contact customer service and they will help troubleshoot the issue, if they can't resolve they will escalate the issue.
You can review the list of compatible machines on our site.
Yes, since Artspira is for mobile devices and tablets, you can design anywhere, save, and transfer your design later when you are on a local network or Wi-Fi.
Artspira is an all-in-one design platform, we encourage customers to check out the other categories and see how Brother products can complement one another for projects, crafts and more.
Cutting, embroidery, and printing designs are all broken out into separate categories depending on the machine you have.
Please reach out to Apple / Google to solve your issue.
Anything with a crown icon is Artspira+ paid plan content, you must subscribe through account settings to enable.
No, Artspira is a cloud-based platform. You can transfer designs wirelessly to your machine but you cannot take them out of the app.
We will be sharing new feature announcements every couple of months, stay tuned!
Yes, you can find a side-by-side comparison chart below
At this time, the Skitch Single Needle Embroidery Machine (PP1) is powered by Artspira.
Brother products that are Artspira compatible will continue to operate under their respective software and have access to those features. For example, Brother ScanNCut DX machines will continue to be compatible with CanvasWorkspace. You can also use the USB port to import your own designs.
Still need help?
Our Support Team is ready to assist.
