Protecting Yourself from Scams
Brother International offers free support for your product, which you can find at brother-usa.com/support and will never charge customers to troubleshoot or answer their inquiries. Brother International does not install third-party software or scan customer devices for viruses. Brother International has no connection to any third-party websites or phone numbers. To reach an approved Brother agent, visit www.brother-usa.com/support.
If you suspect you've been contacted by a scammer, below are some suggested measures you may take to better protect your information
- Change your passwords for your device and all accounts containing personal information (email, financial, etc.).
- Run a security scan or contact your security software provider to check for malware.
- Document all the details of the scam attempt and report it to the appropriate agency
- In the United States, you can report scams to the Federal Trade Commission (available in English and Spanish).