FAQ: Industrial Sewing & Embroidery Machines & Software
Find answers for our most frequently asked questions on industrial embroidery and sewing machines and software, and get back to your projects faster.
- How do I set upper tension for single- and three-head machines?
- The pretension knob, or top knob, should be screwed down until the top of the adjustment knob is even with the bottom of the slot (on the tension-knob stud). This is the standard adjustment and should remain in this position.
- The lower or rotary tension knob should be set so that after the machine trims (and before it color-changes off of the needle), the thread-tail length should be even with (or 3/8" below) the bottom of the presser foot. (The thread extends 70mm past the needle hole.) If the thread tail length is too long, tighten the rotary tension knob by turning it clockwise. If the thread is too short, loosen the rotary-tension knob by turning it counter-clockwise. A1/2 turn at a time should be used until the next trim takes place. Then re-evaluate whether to tighten or loosen more. Note: This method is an alternate to using a thread-tension gauge, or doing sew outs to test tension.It is meant to get the upper thread relatively close to the correct tension(provided that the Trim Tail Length setting on the machine is still at its standard or default setting).
- If using sew outs to check for tension, ensure that there is 1/3 bobbin showing in the back of the sew out. If too much shows, turn dial counter-clockwise. If too much thread shows, turn dial clockwise.
- How do I set bobbin tension?
- How do I correct excessive thread breaks and frays on all needles?
- How do I correct excessive thread breaks and frays on one needle?
- How do I correct bobbin-thread showing on top of garment?
- How do I correct looping of upper thread?
- How do I correct wiper-out errors?
- How do I correct motor-lock errors?
- How do I load a design?
- Where are the sample shapes that we trained with in class?
- You find those under C:\Programs files\BES\Samples. Double-click on the design with the filename Shapes.
- How do I get the international characters for my fonts?
- While entering the text hold down the ALT key and enter the four-digit number using the numeric key pad on the right. It will not work using the numbers on the top row of your keyboard.
- Why won't the File and Artwork setup box come up when I'm loading a file?
- How do I insert a trim using editing and digitizing levels only?
- How do I remove a trim using editing and digitizing levels only?
- How do I insert a color change?
- What causes invalid shapes when outputting some outlet designs?
- How do I change the underlayers using editing and digitizing levels only?
- How do I italicize at all levels?
- Highlight the text with your Move tool, then go to Shape, and deconstruct text, or use your deform text shortcut. Bring up your punchpoints by selecting the Reshape tool. Click and drag a box around all of the punchpoints along the top (or the bottom) of the lettering. Simply grab one of the points and move it to the desired slant.
- How do I merge a design?
- How does the bean-stitch outline not follow the shape of the design?
- When some designs are imported, the bean stitch comes in with too long of a stitch length. Highlight the outline you want to correct with your Move tool. Press the Enter key. A Shape Properties box comes up. Click the Running Stitches tab, and put 0.08" (or 2.0mm) in the stitch length window.