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Key Takeaways
- Commitment to quality
- High performance
- Consistent reliability
As it has done every year since 2009, PCMag has named Brother its Readers' Choice Award winner for printers. For the fifth year in a row, PCMag also named Brother its Business Choice Award winner for printers. It really has been a good decade for Brother as it continues to impress both consumers and business readers of PCMag.
Once again, Brother printers scored high in both overall customer satisfaction and likelihood to recommend – demonstrating that both consumers and business users are decidedly pleased with our products. Brother’s dominance in printer satisfaction continued into additional category groupings extending from home printers and inkjet all-in-one devices to monochrome laser printers and all-in-ones. The high satisfaction ratings included set up, quality of output and reliability.
Brother is committed to making easy to use, reliable and robust printers that produce high-quality output and don’t cost a lot to operate. It also continues to earn an ongoing reputation of delivering high performance, consistent reliability and top quality – which translates into continued value for its customers. Brother’s At Your Side reputation is built into each of its products, crafted into all its services, and reflected in the way Brother does business.
Being recognized by reviewers, technical experts, and editors — after scrutiny by independent research and examination — is deeply humbling and gratifying. It represents Brother’s ongoing commitment to ensuring excellence in its offerings and reflects its mission to meet and exceed the needs of end users. Year after year, Brother continues to be honored in receiving validation that its customers, business partners, and colleagues trust and rely on Brother for dependability, robust consistency, and total satisfaction.
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