Avoid the Unexpected: Brother Assure Extended Warranty Services
Continue with the highest level of service and support after the standard manufacturer’s warranty period ends with Brother extended warranty programs.
Brother Mobile Printer & Label Maker Warranties
Brother Mobile Solutions products are backed by our leading level of service and support. You can extend the useful life of your portable printer or label maker by adding any one of our four extended service programs. All programs warrant the printer to be free from defects in material, come with free phone support, and include all parts and labor.
The Many Benefits of Assure
Assure PLUS Rapid Exchange Service
With any of Assure PLUS Service plans, you'll know that your operation won’t skip a beat. Have a working printer from our inventory shipped overnight for use while your printer is being repaired.
|Service Features||Select||Select PLUS||Premier||Premier PLUS|
|Term extension||1-4 years||1-4 years||1-4 years||1-4 years|
|Free phone tech support for the life of your printer||X||X||X||X|
|VIP 1-800 tech support hotline||X||X|
|Covered parts and labor||X||X||X||X|
|Cleaning and preventative maintenance||X||X||X||X|
|Two-day repair turnaround||X|
|Five-day repair turnaround||X|
|Same day shipment||X||X|
|Exchange pool of printers managed
by Brother Mobile Solutions
|Accidental physical damage||X||X|
|Free inbound shipment||X||X||X|
|Coverage||Select||Select PLUS||Premier||Premier PLUS|
|Manufacture defects (all parts and labor)||X||X||X||X|
|Physical damage (cosmetic, drops, breakage)||X||X|
|Wear and tear||X||X|
|Participating Mobile Printers & Label Makers|
|Models||Select||Select PLUS||Premier||Premier PLUS|
|RuggedJet 2, 3 & 4||X||X|
- Some of the files contained here are PDFs. In order to view them, you will need to have Adobe® Reader® installed.
- Same day by 3 p.m. Central Standard Time.
- Maximum combined service period is five years.