Brother Certified Refurbished Promise

Every Brother Certified Refurbished product meets rigorous standards, offering “like new” functionality at savings of up to 20%. Browse our refurbished printers, scanners, sewing and embroidery machines, and more.


Why Brother Certified Refurbished?

With Brother, you can rest assured that your refurbished device meets the same functional and comprehensive testing standards as our new products.

Brother Certified Refurbished Carton

Here’s What You’ll Get

The Brother Certified Refurbished Promise means you will receive a "like new" product that meets the same functional and comprehensive testing standards as our new products. That means the device has been thoroughly cleaned, inspected, and comes with all accessories, cables, and operating software.

Brother Refurbished Products also include:
✓ Product Lifetime Technical Service and Support
✓ Free Shipping1 and Packaged in a Brand New Carton
✓ Priced Up to 20% Off—So You Can Save


Purchase With Confidence

Up to 40 Checkpoints2

Reconditioned by Brother technicians, our devices meet up to 40 checkpoints of quality testing and technical compliance.

Warranty & Support

Brother Certified Refurbished devices come with our standard limited warranty, plus technical support for the life of your product.

Hassle-Free Returns

All Brother Certified Refurbished products can be returned within 30 days if the product is defective out of the box.

Get more for less

Get More for Less

Purchasing a Brother Certified Refurbished product means more than just saving on a used product; it means getting up to 20% off on a truly “like new” device.

Buying refurbished is good for the planet

Good for the Planet

Buying refurbished is an eco-friendly way to own a Brother product, keeping devices from landfills and helping to support Brother’s environmental programs and sustainability practices.


FAQs

“Refurbished” products are devices that have been returned to Brother for a variety of reasons and then put through a rigorous refurbishment process.
You can expect your refurbished product to be free of major physical damage. Although slight blemishes are possible, we do our best to make sure it’s a product that you can be proud to own. Remember, our Brother Certified Refurbished products follow the same return policy as new products.
The packaging on refurbished products from Brother may be labeled either "Refurbished" or "Certified Reconditioned." Regardless of label, there is no difference in the refurbishment process, the components used, or the technicians who inspect and recondition these devices. In both cases, these products are covered with a Brother limited warranty.
Refurbished products can originate from a variety of sources, including customer returns and cancelled orders. Refurbished products may also be fully functional devices that leave our business partner’s warehouse and therefore can no longer be sold as new.
Yes, you get the same accessories as with a brand-new product.
Yes, you get the same limited warranty as with a brand-new product. Depending on the device, it may come with a 1- or 2-year limited warranty.
We do all refurbishment work in our own facility. That way, you can be assured that your product meets our high-quality specifications and standards.

Brother Refresh Ink & Toner Delivery

Brother Refresh delivers ink or toner right to your door, right when you need it, offering peace of mind and eliminating unnecessary trips to the store.

Brother Refresh

View All Refurbished Products

  1. Terms and conditions apply. See Shipping Policy for full details.
  2. Up to 40 checkpoints for laser and Inkjet flatbed printers; 37 checkpoints for P-touch label makers and 31 checkpoints for sewing and embroidery machines.