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Description of Problem 100000000308

While installing the Brother software, I received the error message "TheInstallShield Engine {iKernel.exe} could not be launched. No such interface supported". What can I do?


Description of Solution 200000000328

The error message "The InstallShield Engine {iKernel.exe} could not belaunched. No such interface supported." is generated by InstallShield, aprogram commonly used to help with the installation of programs to your computer. InstallShield has determined that this error is usually computer specific and is caused by a corruption on the computer with COMor missing/corrupted system files. Another possible cause of this issue is improper permissions. For more information regarding this error message please refer to InstallShield, using the link listed below:

http://consumer.installshield.com/kb.asp?id=Q108521

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