Here to Help: Brother Product Support Center
Get answers to any questions you have about Brother products, accessories, OS compatibility, safety data, recycling programs, and so much more.
Enter Your Model Number to Find Your Product
Get the Most From Your Brother Products
Product Registration
Register your Brother product for free product updates and support, news about special offers, and new product announcements.
Register your product todayResearch & Support Program (BPRSP)
Help us design future products around your needs. Just register your product and install a small app to get started.
Participate today to help improve Brother productsSafety Data Sheets (SDS)
Learn about the substances used in the manufacturing of specific products.
View material SDS by product groupLocate a Dealer or Service Center
Search Brother's network of dealers and support providers who are authorized to provide assistance on Brother products both in and out of warranty.
Contact Support
In order to best assist you, please use one of the channels below to contact the Brother support team.
Best for help with:
• Basic machine operation and specification questions
• Order status/tracking information
• Product/service feedback
Call Support
1-877-BROTHER(877-276-8437)
Best for help with:
• Wireless installation and troubleshooting
• Software and drivers
• Printing, copying, scanning, faxing issues and errors
Support Hours
Sewing & Crafting: M-F 9 am to 6 pm Eastern time
Business Machines: M-F 9 am to 9 pm Eastern time