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Description of Problem 100000007835

How do I set up my Brother machine's built-in Message Center?


Description of Solution 200000009719

Your Brother machine has a built-in digital Message Center that allows you to store up to 15 minutes of incoming voice messages or up to 20 pages of incoming fax messages.  The number of pages you can store in memory will vary depending on the content of the pages and the resolution used.  The Message Center's memory is shared between fax and voice messages, which are stored on a first come, first served basis.

 

You must set up the Message Center in the following order:

 

1. Setting message storage

 

Before you activate Message Center Mode, you must determine what types of messages you would like the Message Center to store.

 

- You can program the Message Center to store incoming fax messages, incoming voice messages, or both fax and voice messages.

 

- You can also store voice messages on an external answering machine.  For more information, refer to the solution: "How do I set up an external answering machine (TAD) to work on the same line as my Brother machine?"

 

Follow these steps to program message storage:

 

a. Press MENU/SET, 8 (Setup Msg Ctr), 1 (Msg Storage).

 

- The LCD will display Fax.

 

b. Press the UP OR DOWN ARROW key to turn fax storage On or Off.

 

c. Press the MENU/SET key.

 

- The LCD will display Voice.

 

d. Do one of the following:

 

- If you want to store voice messages on your Brother machine's Message Center, press the UP OR DOWN ARROW key to select On.

 

- If you want to store voice messages on an external answering machine that shares the line with your Brother machine, press the UP OR DOWN ARROW key to select Ext.

 

- If you do not want to store voice messages on the Brother machine or an external answering machine, press the UP OR DOWN ARROW key to select Off.

 

e. Press the MENU/SET key.

 

f. Press the STOP/EXIT key.

 

 

2. Recording the Message Center Outgoing Message

 

Before you can use the Message Center, you must record an Outgoing Message that callers will hear when the Message Center answers. 

 

- The Outgoing Message must be fewer than 20 seconds long.

 

To record an Outgoing Message, follow these steps:

 

a. Press MENU/SET, 8 (Setup Msg Ctr), 3 (OGM).

 

b. Press the LEFT OR RIGHT ARROW key to select Msg Ctr OGM?

 

NOTE: This is the only setting you can choose if you want to use the Message Center.

 

c. Press the MENU/SET key.

 

d. Press the UP OR DOWN ARROW key to select Record OGM?

 

e. Press the MENU/SET key.

 

f. Pick up the Brother machine's handset and record your outgoing message.  For example:

 

"Hello.  We are unable to take your call at this time.  Please leave a message after the signal.  If you want to send a fax, please press *51, wait until you hear fax tones, and then press your fax machine's Start button."

 

g. Replace the handset.

 

- The Message Center will play back your outgoing message.

 

h. Press the STOP/EXIT key.

 

 

3. Turning Message Center Mode on

 

 

To turn the Message Center on, press and hold  until it lights up and the LCD reads MC: MSG CTR.

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