Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000019617

The MW145BT printer can not be turned on, why?


Description of Solution 200000024852

Try the following steps.

 

1. Press and hold the POWER (On/Off) button down for a second or two, see if the MW145BT power on. It is designed to prevent the MW145BT from being accidentally turned on.

 

2. Connect the AC adapter to the MW145BT; press and hold the POWER (On/Off) button own for a second or two, see if the MW145BT power on.

 

a. If the MW145BT powers on, check the battery indictor. It should be ORANGE, indicating that the battery is being charge. If the indictor flashing ORANGE with the AC adapter connected to the MW145BT, the battery may need to be replaced.

 

b. If the MW145BT does not power on, the MW145BT may require service.

 

If the problem persists, your machine may require service.

The machine has a one year limited depot warranty. If the machine requires service, call Brother Mobile Solutions Customer Service at 1-800-255-0415 Monday through Friday, excluding holidays for a Return Authorization number

 

Was this helpful?
Please help us to improve our services by letting us know if this information was helpful: