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Description of Problem 100000031141

How do I download and install the ADS scanner (Full Driver & Software Package) on the Windows OS via USB connection?


Description of Solution 200000040028

 

If you would rather view a tutorial video on this issue please Click Here

 

If you have any applications are currently OPEN, please save and close your document(s) and then perform the following steps:

 

1.    Go to the Brother Downloads page

 

2.    Select a Product Group, the Model, and then click on the View Download button.

 

3.    Under Your Results, click on Downloads on our Online Solution Center.

 

4.    Under Downloads tab, Under Select OS, select your Operating System, and then click on the Search button.

 

5.    Under Full Driver & Software Package, click Download & Information link and click on the Download button.

 

6.    Read the License Agreement, click I Accept and then click SAVE. Note the name and location you are saving the file to.

 

For Windows XP:

 

1.    At the left side of the Save dialog box, click on the Desktop icon and then click Save.

 

2.    After the driver downloaded to your PC's desktop, go to the Desktop

 

3.    Double click on the downloaded file, click Run button and then proceed with the Software and Driver's installation by following the graphical (red box) steps below:

 

For Windows Vista/7/8:

 

1.    After the driver downloaded to your Downloads folder, go to the Downloads folder.

 

2.    Double click on the downloaded file, click Run button and then proceed with the Software and Driver's installation by following the graphical (red box) steps below:

 

Note: If you are getting this error message Cannot Start Application Installer. C:\Users\<Logon Name>\Downloads\install\data\Disk1\Setup.exe /clone_wait /I0x0009 while installing the Scanner software.  Please use Windows Explorer or double click on My Computer or Computer icon to go to this path => C:\Users\<Logon Name>\Downloads\install\data\Disk1 and then double click on Setup.exe.

 

 

Note: It’s going to take a few minutes to install the software and driver. Please DO NOT click Cancel or disconnect the USB cable.


If you haven't yet registered your product. It's recommended that you click on Brother Registration to register your product before complete the installation.


 

 

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