Description of Problem 100000031775
I cannot communicate with my RJ4030/RJ4040. What can I
do?Description of Solution 200000040832
that there is no error condition on the printer.
paper is loaded into the printer.
Bluetooth or Wi-Fi indicator is not flashing.
that the Bluetooth or that the Wi-Fi indicator is on steady.
the consumer is using a new computer, verify that they followed the instructions
in the user’s guide for installation of the software. (Page 8 for the RJ4030;
Page 10 for the RJ4040)
the call to BMS if the failure has not been corrected.