Description of Problem 100000032525
How do I cancel print jobs using the control panel or print queue in Windows
or Macintosh? Description of Solution 200000041726
print job was sent to the print queue and didn't print or was sent to the print
queue in error, it may need to be deleted to allow subsequent jobs to
print. Follow the steps for your operating system.
the Printers folder:
Move your mouse to
the lower left corner of the Desktop or Start screen => Right-click
the screen and then left-click Control Panel => Hardware and
Sound=> View Devices and Printers.
Windows 7 or Server
Start => Device and Printers
Start => Control Panel => Hardware and Sound => Devices and
Windows Vista or
Start => Control Panel => Hardware and Sound =>
Windows XP or
Start => Printers and Faxes
- Click Start
=> (Settings) => Control Panel => Printers (and Faxes)
- Click Start
=> Control Panel => Printers and Other Hardware => View Installed
Settings => Printers
b. Open the
8, or Server 2008 R2 Users:
Right-click on the
Brother Printer and select - See What's Printing.
XP, Vista, Server 2003, or Server 2008:
click on the Brother
c. Cancel the Print
Printer => Cancel All Documents (or Purge Print
d. Click Yes. This
should clear the queue.
may have to make several attempts to completely clear the print queue. If the
print jobs still remain in the queue after several attempts, restart the
a. Click on the
Printer's icon in the Dock to open its Jobs window.
b. Select the document
you would like to delete.