Description of Problem 100000032812
The printed pages are blurry. How can I improve the print
quality?Description of Solution 200000042067
1. Verify the paper
is plain, multi-purpose or recycled paper and the paper weight is 16 - 24
If the paper meets
these specifications, go to STEP 2.
If the issue only
occurs when printing on thick or special media, refer to the solution How
do I print envelopes, labels, or thick paper from the multi-purpose tray (MP
2. Press MENU, 6 (Print Reports), 4 (User
Settings), START to print the User Settings List.
3. Examine the
print quality of the text characters and horizontal lines on each page of the
User Settings List.
Does any of the
print appear to have a shadow or to be smeared downwards?
determine the type of print quality issue and refer to the correct solution for
If yes and
your machine is within warranty, you can contact Brother Customer Service by
calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding
If your machine is
out of warranty, you can locate a Brother Authorized Service Center (ASC) in
your area by clicking on the link below:
contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437)
Monday through Friday, excluding holidays for assistance with locating a Brother
Authorized Service Center nearest to your area.