Answer to your Frequently Asked Question:

 
Printer Friendly
Description of Problem 100000032812

The printed pages are blurry. How can I improve the print quality?


Description of Solution 200000042067

1. Verify the paper is plain, multi-purpose or recycled paper and the paper weight is 16 - 24 lb. 

 

-         If the paper meets these specifications, go to STEP 2.

 

-         If the issue only occurs when printing on thick or special media, refer to the solution How do I print envelopes, labels, or thick paper from the multi-purpose tray (MP tray)?

 

2. Press MENU, 6 (Print Reports), 4 (User Settings), START to print the User Settings List.

 

3. Examine the print quality of the text characters and horizontal lines on each page of the User Settings List.

 

 

-         Does any of the print appear to have a shadow or to be smeared downwards?

-         If no, determine the type of print quality issue and refer to the correct solution for that issue.

-         If yes and your machine is within warranty, you can contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays. 

If your machine is out of warranty, you can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below:

http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays for assistance with locating a Brother Authorized Service Center nearest to your area.  

 

 

 

 

 

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