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IntelliFax-4100e

High-Speed Business-Class Laser Fax

Estimated Street Price: $299.99*




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Overall Rating: (3.9 out of 5)
Read all 47 Reviews | Write a review
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Product Reviews

37 of 47 people would recommend this product.

Overall Rating: 4 out of 5
good, but missing some little things
November 25, 2012
By force23 from Winston-Salem, NC
We use this FAX at work and it's a workhorse. We send and receive literally thousands of FAXes per month and they come through without a hitch. However one feature this machine apparently doesn't have is an audible alarm when the paper has run out. We have gone hours and hours not receiving anything only to find out it's been without paper for who knows how long. Other than that it's a solid buy with a good price point. Another benefit is that Brother has an excellent recycling program for you to cost free send back your spent toner cartridges.
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned More than 5
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Overall Rating: 4 out of 5
Good reliable product
November 25, 2012
By ZHURA from brooklyn, NY
Good reliable product, had been used for the past two years with no issues
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned 3
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Overall Rating: 4 out of 5
Very good fax machine with one drawback
November 25, 2012
By ScottFromDallas from Dallas, TX
This fax machine was bought to replace a four year old entry-level Brother fax machine that had finally died. (It died from overuse: There were only 10 people using it when we bought it, but 30 people when it died.) So we upgraded to a more sturdy machine this time, and the 4100e is definitely doing a great job for us so far.

The drawback? Well, Brother considers it a feature. If it runs out of paper, it will continue to receive faxes until it fills-up its internal memory, and then print them as soon as you add paper. The memory is quite large, and it is able to hold somewhere around 500 typical pages. If that memory fills up, then it will simply stop answering the phone to prevent any further faxes from arriving. This is all good! BUT...if you don't want to print those faxes that have piled-up in memory, there's no way to get rid of them! You MUST put in paper and let them print. Sure, you can flip the paper over and only waste half of your paper, but you're still wasting all the toner and all the wear-and-tear on the machine. Unplug it? Nope! Brother thought of that too. To guard against losing faxes in memory due to power failure, it will keep everything intact for up to 4 days without power. So if you REALLY want to scrap the faxes in memory, you can unplug it for four days, and HOPE that's long enough! Why they didn't design a way to clear the memory is beyond me. If they were paranoid that someone would accidentally flush the memory, then put a couple of "ARE YOU SURE?" hoops that you have to jump through on it too.
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned More than 5
1 of 1 found this review helpful.
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Overall Rating: 4 out of 5
It is good when working well, but......
November 25, 2012
By WMando from New Orleans, LA
In the pat three years, I bought three of these faxes. Initially each one worked well, but then something goes wrong like making noise or giving error message. Tried to fix it, I found out that it will cost less buying new one. It is good fax for home use, but for heavy business office, plan to buy one every year.
Expertise Advanced Amateur
Use Small Business (Up to 25 Employees)
Brother products owned 3
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