All Products List

Support for All-in-ones / Multi-function

Find the Support You Need for Your All in One:

support

Contact Brother by Email, Chat or Phone

Get the Latest Drivers, Software Updates, Manuals, FAQs, Videos and More!


Locate a Brother Authorized Service Center to provide support on your Brother products.


MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $599.99*




Download Brochure  
Overall Rating: (4.2 out of 5)
Read all 142 Reviews | Write a review
  Click to shop local



Product Reviews

114 of 142 people would recommend this product.

Overall Rating: 1 out of 5
Duplexing Jams Constantly
March 20, 2013
By CSCC
The is printer has nice features but unfortunately, my office has concluded that we cannot use the duplexing feature. When duplexing, it jams repeatedly in the rear of the machine, then requires 10 minutes to cool down. Even after allowing the 10 minutes to elapse, it will immediately jam again if we try to print duplex. Sometimes after jamming while duplexing, it will also jam when we try to print single-sided after the original jam occurred.
4 of 4 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 3 out of 5
MFC-9970CDW
March 12, 2013
By Anonymous from Silver Spring
Great All In One printer, but I could not get the software properly installed on my older PC which has Windows 7 installed. Therefore, I can only use the print functions except the Scan to PDF function. I use a MAC to scan to overcome this problem. The scan work on newer PCs.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 2
Label Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 3 out of 5
one MASSIVE problem
February 23, 2013
By Anonymous from New Jersey
i generally find that brother products are well made. when i decided to go laser, this was my first choice.

however, i have found a huge problem with this device and it absolutely decimates my happiness with this product.

the WIFI is only B/G.

why is this a problem? i don't need it to run at N speeds. however, i need it to NOT cause my network to slow down to 54mbps just because it only supports B/G.

unacceptable. this product is too new to only be B/G compatible. considering the miniscule size of the radio in my 2007 laptop which supports N, there is no reason this device should lack this feature.

total fail.
Expertise Professional or Expert
Use Home (Personal Use)
Brother products owned 4
8 of 9 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
Overall Rating: 5 out of 5
Outstanding Printer
January 21, 2013
By whippersnapper from Central Texas
My past several monochrome laser printers were from a different manufacturer, and each died well before I thought their practical lifespan should have ended from power supply control board faults. In fact, the last printer died twice as I resurrected it once with a new replacement board I got a local repair shop to install. When it died the 2nd time, I swore I wouldn't buy another printer of that brand, and began looking for alternatives to models from that or another manufacturer so commonly available. It so happened that my home office older-model B&W personal copier had also become dysfunctional so a multifunction machine that was color-capable seemed an ideal choice. The price on the Brother MFC-9970CDW dropped with a nice discount at just the right time, and all the reviews I read indicated it produced very good quality. A few complained a bit about having to replace the stock toner cartridges too quickly, but since most of what I print is B&W I intended to use the high-capacity cartridges for replacements. Those reviews were relevant but less significant in my decision, and I made the purchase through an trusted online retailer from whom I have purchased other high-value components in the past. They provided free, prompt shipping and I have been very pleased with the unit ever since it arrived. The integration into my home office network went smoothly and it has operated very well with excellent quality in all of the prints, copies, scans and faxes over the past 6 weeks. I've now replaced the black cartridge when it ran out after about 1500 pages and will also replace the color cartridges soon with the high-capacity versions (at about the same page count for them according to the onboard diagnostic function that is accessible through a network browser). I'm very happy with the printer and consider it a good purchase for my needs.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 1
2 of 3 found this review helpful.
Was this review helpful to you?   Yes   No   (Report as inappropriate)

Share this review: Facebook Digg DelIcioUs Twitter
<  1  2  3  4  5  6  7  8  [9]  10  >    Next 10
Total Page Count: 36

*Street pricing may vary
Buy Now!
Regular Price: $599.99 Free Shipping!*
Compare Models
Please select up to 3 additional models to compare
MFC-9460CDN
Est Price:
$529.99*


MFC-9560CDW
Est Price:
$549.99*


MFC-L8850CDW
Est Price:
$599.99*


MFC-L9550CDW
Est Price:
$799.99*



Support
Software downloads
and updates, FAQs,
Manuals and more...