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MFC-9970CDW

Color Laser All-in-One with Wireless Networking and Duplex

Estimated Street Price: $599.99*




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Product Reviews

118 of 146 people would recommend this product.

Overall Rating: 4 out of 5
Better than the MFC-9840CDW it replaced
July 15, 2014
By LEEMC from Stillwater, OK
Double side scan, extra capacity feeder tray, print speed, PC interface, noise level, standby power consumption, and digital control pad are all enhancements over previous model owned. Very happy with the MFC-9840CDW up to the point it failed, way out of warranty period, and could not be repaired. Part that failed was not considered to be a expected failure component and was not available. After considerable effort, and written letters to Brother Industries, LTD, chairman and executive board of directors, Brother provided a new printer as a replacement, at no cost. This is proof. at least to me, that the executive officers are avid believers in the standards of quality and customer service they advertise on their websites.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
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Overall Rating: 5 out of 5
Great Little Workhorse Printer
July 2, 2014
By Mick from Wyndmoor, Pennsylvania
I purchased the MFC 9970cdw and am very pleased with the printer. It is actually a great printer, somewhat compact, not too heavy, and very easy to use. The color is really clear. The cartridges cost a bit more, but are worth the extra cost because the cartridges have a higher print capacity.
I did not go wrong when I purchased this printer.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 2
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Overall Rating: 2 out of 5
Probably the WORST purchase ever!
June 25, 2014
By Pegi from Hoiston, TX
Made of flimsy material.
Stops for no reason requiring frequent reboot of printer and computer.
Very slow, never near advertised printing time.
Calling customer service usually advising deleting info and reinstall.
Recent software update caused major issues with scanner feature.
Would never ever pitch see a Brother product again.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 1
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Overall Rating: 2 out of 5
Toner Disappointment
June 21, 2014
By TeeShirt from Greensboro, North Carolina
I'm very disappointed with the toner life.
I don't think I got more than 150 pages per
(yellow) toner.
The printer works well when the low toner light isn't flashing.
I can't recommend this product to friends because of the toner problems.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 5
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