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MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




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Overall Rating: (3.9 out of 5)
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Product Reviews

45 of 61 people would recommend this product.

Overall Rating: 1 out of 5
Printing Problems
September 10, 2014
By Duke61 from CA
I have a MFC J6920DW printer using Adobe X and Windows 7 -64. The new driver is no longer compatible with Adobe and will no longer print to a scale. My previous machine MFC 6490 CW work perfectly prior to changing printers. Brother's tech support position is it is an Adobe Acrobat problem and will not repair their new driver even though their old driver worked fine. So scaling using Adobe acrobat will not work in this product.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 3
2 of 2 found this review helpful.
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Overall Rating: 5 out of 5
Great Printer for the Price & Great Tech Support!!
August 31, 2014
By Indigo from Harrisburg, PA
I'm an IT professional & I really like this printer. I had one for about 5 months & got a paper jam error that I couldn't fix & called tech support. After a flashlight, a can of air & 3 attempts to clean, Brother sent a warranty replacement that arrived in 2 days. I was told I'd just get a basic model that I would have to keep my paper trays & other extras from the old machine. Instead of sending a basic unit, to my surprise, I got a brand new machine, & not a refurbished one complete with ink, manuals, & paper trays & all I had to do was put the old one in a box & slap the prepaid label on the box & call UPS for pick-up. This is my 2nd Brother (not counting the replaced one) and I've bought one for my mom & have never had a problem with any of them until this one error message. Loved Joe in tech support. I wish I could join him in the Dominican Republic for a bonfire on the beach & a fruity rum drink but I can't so he promised to do that for me so it's "almost" as good as being there! Great printer, great price, & GREAT tech support! You can't go wrong with this printer/fax/scanner...
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 3
1 of 1 found this review helpful.
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Overall Rating: 5 out of 5
Excellent Product
August 25, 2014
By Searcher from Dallas, TX
We have purchased several MFC-J6920DW printers to use in our field offices, as well as corporate office and have found them to be very dependable with good quality prints. It is the first printer we have found (and I have tried several) that prints not only the standard papers, but 11 X 17" paper that does a quality job. I would say if you are looking for a great printer of dependability, this would be one.
Expertise Professional or Expert
Use Medium Business (26 to 999 Employees)
Brother products owned More than 5
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Overall Rating: 4 out of 5
Well worth the Money
August 24, 2014
By jspeelman from Sparks, NV
I purchased this as a replacement for my MFC-6490 and so far it has exceeded my expectations. Scanning letter size documents is very fast using the landscape scanning feature in both B&W and color. Printing is fast once the document loads but it takes a while for the document to load so the overall print speed doesn't seem much faster than my MFC-6490. As a result, I have to give this printer only 4 stars, but, I am hoping there will be a firmware update to fix the loading time. The printer is connected via WiFi through a new AC router, so, I can't figure out why it takes so long to load documents for printing.

I have not tried any of the newer feature yet but some of them sound interesting. If you work with 11x17 documents, printing and scanning, this is the best multi-function machine for the money.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 4
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