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MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




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Overall Rating: (3.7 out of 5)
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Product Reviews

145 of 216 people would recommend this product.

Overall Rating: 4 out of 5
seems to be a very good product
January 20, 2016
By TKeith from Louisville, KY
Very good product but would be the best if the 11x17 paper could be fed from the front rather than the rear.
Expertise Professional or Expert
Use Small Business (Up to 25 Employees)
Brother products owned More than 5
1 of 1 found this review helpful.
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Overall Rating: 1 out of 5
BROTHER has really gone downhill :(
January 17, 2016
By telrod
I had always had Brother printers in the past and loved them. They lasted forever, the ink was reasonable, the print, fax and scan quality was great. When my old Brother finally died after 8yrs, I tried an EPSON that had a 1yr warranty. The EPSON would not pwr on after a yr. Since the EPSON was out of warranty, I decided to spend the extra money and go back to a Brother.
That said, I purchased the MFC-J6920DW since it had all of the features I needed for work and I "thought" I would be purchasing the same Brother quality I had had in my previous Brother printers.
BUT I was extremely disappointed!! The printer would NOT power on after only 6 mos!! That is frustrating enough but when I contacted Brother, they told me they would send me a REFURBISHED unit to replace it. I have not even finished paying this one off and they want to replace a 6mos old NEW unit with one of their RETURNED USED, HOPEFULLY FIXED units?! I would have saved money and bought a refurbished unit if that was what I wanted!! When I told them part of my reason for buying Brother was for the 2yr warranty, they said that they only replace with a new within the first 90 days. Needless to say, that is NOT acceptable! [Note - after an hour of disputing with them they agreed to send me a new (base only) unit]
I just thought I would let everyone know that their TWO year warranty is not a full legit warranty.
In addition to the unit not powering on, the print quality of this unit is VERY faded and the colors are NOT true colors (as you see on your computer screen). I have to print in BEST to get even close to what my old brother printed in draft (I would only print in draft in my old brother except for pictures). I would NOT recommend this printer for pictures at all. The unit also won't "find" my computer to scan to and the feeder pulls the papers in cockeyed,
So my overall experience with this printer has been EXTREMELY disappointing and frustrating. Brother has really lowered their quality standards significantly. :/
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 4
4 of 4 found this review helpful.
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Overall Rating: 1 out of 5
Not good for business
January 17, 2016
By 12thman from seattle
Would not recommend this printer at even the discounted price. Don't waste your time or money. Manual feed doesn't print straight out of the box. Replacement printer has same problem. Then they would not support the printer anymore and said I would have to ship out the printer to a repair facility. Who would do that? Can't go without a printer for a week or two. How about just making a quality printer? Low print quality not anything you would want to give to a client. Ink mgmt says empty when cartridge has plenty of ink left. Dual tray system not smart and can't switch automatically when the other is out of paper.
Had a Brother laser printer that was great. Stay away from the ink jets.
Expertise Advanced Amateur
Use Home Office (Business Use)
Brother products owned 4
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Overall Rating: 5 out of 5
Great Printer
January 16, 2016
By ElectricFox from Boise, ID
The printer/scanner is just what I needed. It is fast enough for my needs and the duplexing reduce the amount of paper used. The multiple paper trays and document feeder are a big time savers. The XXL cartridges appear that they are going to last a long time. The cost of ink is the driving factor in the total cost of owning an inkjet printer. This is so much less expensive than the previous printer I had. Scanning is easy.
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Use Home Office (Business Use)
Brother products owned 1
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Regular Price: $299.99 Free Shipping!*
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