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MFC-J6920DW

Professional Series Inkjet with Full 11"x17" Capability and Expanded Connectivity Options

Estimated Street Price: $299.99*




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Overall Rating: (3.7 out of 5)
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Product Reviews

51 of 72 people would recommend this product.

Overall Rating: 1 out of 5
Very disappointed
November 4, 2014
By Calm from Orem, Utah
I thought when I purchased this machine that I was getting the best as I have inall other Brother products that I have used. But I have maybe misunderstood some of the things I thought it could do, and I have had problems with some of the things its supposed to do.. I for instance use some of the paper sizes that I am unable to use with this machine, and I have had isssues with the ADF and printing from the PC.I have used the MFC-J5910DW for several years with great success, but I wanted a printer for larger documents and I should have examined the specs of this one closer before making the purchase.
Expertise Advanced Amateur
Use Home (Personal Use)
Brother products owned 3
1 of 1 found this review helpful.
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Overall Rating: 3 out of 5
Don't use cardstock
November 3, 2014
By CharlesS from Raleigh, NC
We just purchased two of these printers at work. If you're printing low volume on paper then this is a great printer. It doesn't use tons of ink, and cartridges aren't outrageous. The scanner works quite well, and the print quality is plenty for standard everyday print jobs. The duplex printing works great, too.

It does have some weaknesses, though. First off is cardstock. Neither of the printers we purchased work well with even light cardstock. My colleague and I have lost much time trying to print some simple business cards on standard Avery blanks. It simply doesn't feed them. Once we get them to feed the print quality is acceptable, but by then we've lost a couple of hours at least simply trying to print 50 cards. I'm to the point where it's cheaper just to order them from vista print.

Next weakness, if you're trying to print a high volume (more than about 5 pages or so) try to break it up if you can. Sometimes it feeds 10 pages fine, other times it'll grab multiple sheets and you end up with half your document on one sheet and half on the next.

It also has a problem feeding really light paper through the scanner (like old typing paper), so you have to scan those by hand. Also, if you try to run to many sheets through the automatic feeder for the scanner it'll end up misfeeding one and it'll get jammed. If you keep it to <10 sheets at a time it does fine.

Summary, if you're only feeding paper through it then it works great. If you're trying to make your own business cards or something similar, you may want to look elsewhere.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned 3
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Overall Rating: 3 out of 5
Scan=A, Print=A, Photo=D, Mac=F
November 1, 2014
By JoeWht from Caledonia, MS
Scanning:
Double Side is FAST & GREAT, however it does poor on Yellow paper.
Needs a better delivery guard & Deeper Out Paper area.
Printing:
Printing is great, HOWEVER.. HOWEVER
MacBook Pro will not print Double Sided Legal Paper.

My Windows will, but not Mac.
Paper Trey - Paper retrieval needs work
PHOTO: .... UG UG UG UG
Rear Paper Feed Needs UPDATING BAD.
If CANON can allow 20 Thick Photo cards why can't Brother ?
All my prior Printers ( HP & CANON )
you can put 5 pics on the glass plate and they Scan & Save Each Pic to their own file... but not This Brother Printer.
It also has issues in " Fit To Page " with Elongated photos. like 8x4 to 6x4.
And sometimes it'll make streak lines on each Swipe of the print head.
Printing :
FAST FAST FAST
Networking:
I wish it could set itself up as the Network Printer so any file sent could just start PRINTING..
SOFTWARE Pack :
Needs HELP.. They need to add photo editing and a better Mac / PC interface
--- Regarding all of the above.. I think Brother needs to buy a CANON printer and copy some of it's features.
Expertise Hobbyist/Enthusiast
Use Home (Personal Use)
Brother products owned 1
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Overall Rating: 4 out of 5
Good with one exception
October 26, 2014
By BarryS from Charleston, SC
I got this printer to replace a MFC J6710DW that was still going strong. I got the new one because I like the appearance better, and the smaller footprint. The MFC J6920DW works every well for all aspects, with one exception. The manual feed for envelopes, photo paper, etc., does not grasp the paper well at all. It takes two or three tries to get the machine to feed the paper every time. My old one did not have this issue at all. But, aside from this, the appearance, speed, footprint, print quality are all as advertised and much appreciated.
Expertise Professional or Expert
Use Home Office (Business Use)
Brother products owned More than 5
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